Why choose Melbourne Audiology Centre?


We will treat you with care and respect. You can expect a comfortable, professional and no-pressure environment. Most of our audiologists each have 10 to 25 years of experience in the hearing care industry. They will assist you to manage your hearing problems and/or tinnitus in your daily life.

Our customer service staff are available to answer your general questions and sort out any queries you may have. In addition, we have staff that can speak Greek, Italian, Polish, Bulgarian & Russian to assist clients who have English as a second language.

Your hearing services are conducted at well-established hearing centres using the latest equipment and assessment/treatment techniques. Hearing assessments are conducted in soundproof facilities and with the latest equipment. This ensures high accuracy of results.

You can be assured our team of audiologists are completely focused on how to best meet your hearing and communication needs. Our audiologists do not receive commissions on hearing aid sales. We believe in helping people with hearing loss to enjoy life. We do this by improving hearing and consequently people’s ability to communicate, participate and engage with others.

We are privately owned. Our Audiologists can offer the latest hearing device solutions from any of the leading hearing aid manufacturers. We are not like many of the large national chains that recommend one brand or older technology in hearing devices. We provide choice and the latest hearing aid solutions that will provide you with better hearing for years to come.

We pride ourselves on providing a high-quality service, a pleasant and professional experience and the latest products at a range of prices in a no-pressure environment. Hence, we have many happy clients.

Melbourne Audiology Centre (MAC) was established in 2001 with the specific aim to improve hearing and communication for people with noise-induced hearing loss. Today, we design individual solutions for improving hearing and communication for all people with hearing loss, we provide treatment solutions to people with tinnitus, custom hearing protection for musicians, shooters and people working in noise and ear wax removal services. Read more on our services.

Meet the team

Melbourne Audiology Team


Our team of Hearing Health Care Professionals and Customer Service staff are here to assist you and provide you with a meaningful and pleasant experience at Melbourne Audiology Centre.

Our focus is on you as an individual with unique hearing concerns and needs, we appreciate the emotional impacts of hearing loss on you and your family/friends, we respect your wishes and preferences and we take the time to really understand you and personalise your hearing solution.

We appreciate and value your patronage and business and look forward to establishing a long relationship with you for all your ongoing hearing healthcare needs.

Your experience at Melbourne Audiology Centre begins with our customer service team who will greet you on the phone and when you arrive. They are always happy to accommodate your requirements for your appointment and will answer your questions or refer you to the best person who can help you. In addition, if English is not your first language, we have staff who can speak Greek, Italian, Bulgarian, Russian, Serbian and Macedonian.

Kathy Kacevski - Melbourne Audiology Team
Kathy Kacevski

Receptionist

Kathy has been working at Melbourne Audiology Centre since 2008, initially as an administration assistant at our Fitzroy centre, and now as Customer Services Officer at our Thomastown hearing centre. She enjoys her role which enables her to utilize her excellent customer service and communication skills. Kathy can also do minor hearing aid repairs to assist clients whose aids may have stopped working.

Languages spoken: Greek

Effie Halidas - Melbourne Audiology Team
Effie Halidas

Admin

Effie joined MAC in May 2019. She is located at our Fitzroy clinic. Effie can speak Greek which comes in handy with our Greek speaking clients. Effie has just started studying audiometry.

Youlia Michaylov - Melbourne Audiology Team
Youlia Michaylov

Admin

Youlia has been with the company since 2005 and has over 20 years accounting experience. She is overseeing all financial function of our clinics. Youlia is member of Institute of Public Accountants. She is fluent in many European languages including Bulgarian and Russian

Melissa Jackson - Melbourne Audiology Team
Melissa Jackson

Admin

Melissa joined our team in May 2022 at our Dandenong Centre, and whilst new to the hearing industry she has an extensive customer service-based background. Her aim is to ensure all our clients feel welcome and leave with a smile on their face.

Nadia Prestinenzi - Melbourne Audiology Team
Nadia Prestinenzi

Admin

Nadia has been working at Melbourne Audiology Centre since October 2021.

She is our Customer Service Officer at our Sunshine Centre. She can speak Italian and enjoys interacting and serving the needs of all client enquiries.

You will be in good hands with our team of audiologists. Our university trained audiologists are experienced in all aspects of hearing care for children over 5 years of age, and adults. All of our audiologists specialize in hearing aid fitting and hearing rehabilitation and we also have audiologists who specialize in tinnitus management or in central auditory processing disorder assessments. Our audiologists are focused on providing the best hearing solutions for your individual needs.

When it comes to hearing aids, you can be assured that you will receive independent advice because our audiologists can select hearing aids from a range of leading manufacturers and do not receive commissions, so they are focused on up and tailoring a hearing aid solution specifically for you.

Katherine Fournaris - Melbourne Audiology Team
Katherine Fournaris

BSc MClinAud MAudA(CCP)

Katherine joined Melbourne Audiology Centre in 2006 and has over 20 years of clinical experience. She is one of our tinnitus specialists and has a keen interest in adult testing, rehabilitation and hearing aid fitting. Katherine is a full member of Audiology Australia, and holds a Certificate of Clinical Practice.

Sharon Cowan - Melbourne Audiology Team
Sharon Cowan

BA BAppSc(Hons) MClAud MAudSA(CCP)

Sharon joined Melbourne Audiology Centre in 2006 and has over 20 years of clinical experience with a range of hearing aid providers across Melbourne, Sydney and Brisbane, working in both private practice and a hospital setting. Her special interest in auditory processing adds diversity to our client services here at Melbourne Audiology. Sharon is a full member of Audiology Australia, and holds a Certificate of Clinical Practice.

Rebecca Lynch - Melbourne Audiology Team
Rebecca Lynch

CertIVAudiometry DipAudiometry MACAud

Rebecca joined MAC in 2001, initially as a receptionist and soon became a fully qualified Audiometrist. Rebecca has experience in both the public and private sectors and has an interest in counselling and hearing rehabilitation.
Rebecca is passionate about improving the lives of her clients by fitting hearing aids to enhance their quality of life. Rebecca enjoys the ongoing relationships she has with her clients and loves to see them regain their independence.

Rebecca is a full member of The Australian College of Audiology.

Liam Hickson - Melbourne Audiology Team
Liam Hickson

BSc Maud MAudA(CCP)

Liam is an audiologist with many years of experience and has been helping people hear better since 2010. He works from our Sunshine and Werribee offices, and enjoys watching the improvement that hearing aids and aural rehabilitation can bring to people’s lives and the loved ones around them. Liam is a full member of Audiology Australia and holds a Certificate of Clinical Practice.

Kendall Nelson - Melbourne Audiology Team
Kendall Nelson

BHlthSc MClinAud MAudA(CCP)

Kendall is a Clinical Audiologist who joined the MAC team in January 2018.

She holds a Masters of Clinical Audiology and a Bachelors in Health Science.

She has a passion for helping clients find the best solution for their hearing and also enjoys wax removal and diagnostic testing for both adults and children. She enjoys getting to know her clients and providing a high level of care. Kendall is a full member of Audiology Australia and holds a Certificate of Clinical Practice.

Outside of work she enjoys spending time with her rescue dog and going out for a run.

Linda Ly - Melbourne Audiology Team
Linda Ly

BBiomedSc MClinAudA MAudA(CCP)

Linda joined MAC in September 2021 and works at the Fitzroy and Dandenong hearing centre. Linda is committed to improving the quality of life of the hearing-impaired and their significant others. Linda can also speak Cantonese and Mandarin. Outside work, she likes to volunteer within the local community and listen to podcasts. Linda is a full member of  Audiology Australia and holds a Certificate of Clinical Practice.

Dilnu Muhandiramge - Melbourne Audiology Team
Dilnu Muhandiramge

BSc MClinAud MAudA(CCP)

Dilnu joined the team at MAC in February 2018. She is a fully qualified audiologist and has been with Melbourne Audiology Centre since graduation. Dilnu is interested in hearing loss and finding the best hearing aid solutions. She is a full member of Audiology Australia and holds a Certificate of Clinical Practice.

Diane Smith - Melbourne Audiology Team
Diane Smith

BSc(Hons)GradDipAud MAudA(CCP)

Diane joined Melbourne Audiology Centre in 2007. She has over 35 years experience in clinical audiology, working in both public and private practices in the field of Diagnostic and Adult Aural Rehabilitation. Diane’s special area of interest is in Tinnitus Assessment and Counselling. Diane is a full member of Audiology Australia and holds a Certificate of Clinical Practice.