New to the Hearing Services Program (HSP)

If you want to apply for the HSP, we can check your eligibility.  All you need to do is call us or drop-in to one of our centres, you will need to have your Pension card, Repatriation card or any other relevant card described below and we will do the rest for you.

You are eligible for the Hearing Services Program (HSP) if you are an Australian citizen or permanent resident 21 years or older, and you are:

• Pensioner Concession Card Holder;

• Receiving Sickness Allowance from Centrelink;

• The holder of a Gold Repatriation Health Card issued for all conditions;

• The holder of a White Repatriation Health Card issued for hearing loss;

• A dependent of a person in one of the above categories;

• A member of the Australian Defence Force.

We will advise you on your eligibility on the spot and process your application. We will give you a form to take to your doctor so you can get the required medical certificate.  And we will make an appointment for you with one of our audiologists.  It is important that you bring the signed medical certificate with you on the day of your appointment so we can finalise the process and perform your assessment.

Already receiving services under the Hearing Services Program (HSP) and you wish to transfer to Melbourne Audiology Centre for services

If you are already receiving services under the program with another audiologist and you wish to receive services from Melbourne Audiology Centre, it is easy to arrange.  Please contact us to book your appointment.  Under the HSP program, you have a right to choose the audiologist that you want.  People relocate for various reasons including;

• dissatisfaction with the services they are currently receiving,
• moving house
• a friend recommended Melbourne Audiology Centre.