Kathy has been working at Melbourne Audiology Centre since 2008, initially as an administration assistant at our Fitzroy centre, and now as Customer Services Officer at our Thomastown hearing centre.  She enjoys her role which enables her to utilize her excellent customer service and communication skills.  Kathy can also do minor hearing aid repairs to assist clients whose aids may have stopped working. 

Patricia joined the customer service team in July 2015.  Patricia works as our Customer Services Officer in Fitzroy and will always greet you with a smile.  She likes helping our clients with any of their enquiries and she can also do minor in house hearing aid repairs to assist clients whose aids are not working properly. 

Romany joined the customer service team at Melbourne Audiology Centre in March 2016.  She is a customer service officer working at our Fitzroy and Thomastown centres. She enjoys assisting our clients with their enquiries.

Effie joined MAC in May 2019.  She is located at our Dandenong clinic. 

Tran joined the MAC team in August 2019.  Tren works at our Sunshine clinic and supports our WB clinic as well. 

Jennifer joined the Customer Service team at Melbourne Audiology Centre in October 2015 and brings many years experience in customer service from the hearing industry and other industries. Jennifer is our Customer Services Coordinator and she is passionate about providing an excellent customer experience. 

Youlia is the Accountant at Melbourne Audiology Centre.  She is highly experienced with a keen eye for accuracy in accounts.  She is responsible for all accounting functions in the business. 

Languages spoken: Bulgarian