Ear Wax Removal & Ear Cleaning in Thomastown
Melbourne Audiology Centre provides a professional ear wax (cerumen) removal service using gentle micro-suction techniques.
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Ears feeling blocked?
Many individuals deal with obstructions in their ear canal due to ear wax build-up. Symptoms such as interim loss of hearing, tinnitus, an aching ear, pressure feelings, pruritis or a cough spell may be experienced.
Should you identify with these symptoms as aforementioned, it’s possible your ear canal is clogged with ear wax. Get through to us on 1300 761 021 or schedule your session here.
Be informed that our wax removal service is exclusively available to individuals who have received their COVID-19 vaccinations.
Our auditory acuity professionals utilize a binocular microscope known as the Vorotek O-Scope which gives a clear illustration of the ear canal’s inside and any material within it. Ear wax is cleared through a process specific to each individual’s case, with methods that include micro-suction, exclusive ear wax removal tools or a blend of both, providing a secure and gentle way of eradicating ear wax or any other foreign bodies in the ear canal.
Hearing aids whistling?
People who use hearing aids may be more prone to earwax blockages because the hearing aid may prevent the natural migration of wax out of the ear. This can lead to a number of complications including whistling or blocked hearing aids preventing them from working properly.

Why Melbourne Audiology Centre?
Devoted Team
At MAC, we’re proud of our squad of accomplished audiologists who bring a wealth of experience to our practice. We offer a crucial service in a caring and understanding manner, specifically focusing on your comfort. We also boast multilingual staff, ensuring our services are accessible to a diverse range of communities.
Focused on Healthcare, Not Incentives
MAC operates as a commission-free clinic, putting sincere and authentic care above everything else. Our private facilities are dedicated to providing services with integrity, ensuring your health and well-being are always at the forefront. Choosing MAC provides peace of mind knowing we’re firmly committed to delivering the best possible care for you.
Providing Care for Over 20 Years and Going Strong
MAC has been providing superior hearing services to the Melbourne community for over 20 years. With several easily accessible locations across Melbourne, we offer top-tier care within the convenience of your local area, ensuring comprehensive and accessible services for all.
Ear Wax Removal for Kids
We offer ear wax removal services for children over 10 years of age as the child must be able to keep their head still during the procedure. If you have a younger child with ear wax we recommend you try our Ear Wax Removal Spray – you can purchase it at our online shop, or alternatively please see your GP for wax removal. If you are concerned about your child’s hearing, we offer hearing assessments and middle ear function tests for children 5 years and older.
Phone Us Today Request AppointmentThomastown Ear Wax Removal Technique
Your audiologist is trained to remove ear wax using micro-suction and curette (specific ear wax removal tools) techniques.

Step 1: Assessment
Enquiries about your ear health history, overall wellness and any potential hindrances to the ear wax extraction will be made by your audiologist. An exhaustive inspection of your ear canal using a binocular microscope will be performed prior to starting, by the audiologist, who will then evaluate the scenario. Guidance on the subsequent steps will be given thereafter. Throughout the complete ear wax removal process, it will be necessary for you to hold your head stationary.

Step 2: Ear wax removal via micro-suction
Utilising a compact suction tube linked to a suction machine, the ear wax is evacuated from your ear canal, in a process much akin to the operation of a vacuum cleaner. In order to ensure an effective ear wax elimination, your head needs to remain stationary for the duration of the procedure.

Step 3: Ear wax removal using other techniques
Your audiologist may employ alternative techniques if micro-suction isn’t suitable for eliminating earwax or foreign objects from your ear canal. One such method involves the use of specialised micro ear wax loops or forceps. These are highly precise instruments crafted for delicate tasks. The audiologist carefully inserts the loop or forceps into the ear canal, making sure to avoid damage to the sensitive internal structures. Once in position, the tool is used to gently grasp and extract the wax or any foreign material that may be lodged in your ear. This procedure is typically quick, but it’s performed with utmost caution to ensure your comfort and well-being.

Step 4: If all wax cannot be removed
Removing earwax in a single visit is often the norm; however, there are conditions that make this unattainable, creating a need for a future appointment. Some scenarios making it unachievable to eliminate wax during the visit include:
- Evidence of wax latching onto hair and skin inside the ear canal
- Presence of old wax hardened due to long periods and layered deeply
- The omission of the prescribed pre-appointment wax softener drops, culminating in wax too rigid to extract
In case of a required future appointment, rest assured your health professional will guide you through the process.

Common Symptoms of Wax Blockage
Earwax, scientifically referred to as cerumen, is a natural substance secreted by special glands located in the external part of the ear canal. It plays a critical role in ear protection, safeguarding it from potential harm and infections. The ear canal skin is coated by cerumen that acts as a dust trap for miscellaneous small particles as well as a water-resistant layer. It is perfectly normal for a minimal amount of wax to build up in the ear and be naturally removed from the ear canal through an organic skin migration process that moves outwards from the ear.
In a normal process, the skin of the ear canal moves outwards directionally from the eardrum to the opening of the ear canal, concurrently flushing out earwax along with any other trapped debris. This may include dead skin cells, dust particles, and a range of other microscopic substances.
However, an abundance of earwax can bring about issues such as:
- Pain in the ear
- Feeling of fullness inside the ears
- Hearing complications
- Ringing noise in the ears, known as tinnitus
- Coughing fits
- An itch in the ear
About Melbourne Audiology Centre
At Melbourne Audiology Centre (MAC), we offer dedicated hearing care focused on your needs and goals. As a privately owned centre with multiple locations throughout Melbourne, we run on honest care rather than commissions. As a result, you can trust our experienced audiologists have your best interests at heart. Your happiness and hearing health are our priorities!

Ear Wax Removal FAQ's
What is the cost?
For ear wax removal, the standard rate is $130. A discount of 10% is accessible to senior citizens or pension cardholders. Unfortunately, this particular service is exempt from Medicare rebates.
How long does it take?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Is it painful?
Normally, you won’t feel a thing during the process, but in a few cases, there might be slight discomfort if the earwax is deeply embedded or impacted. Should any discomfort arise, the process will be ceased right away. In some instances, especially with deep-seated or hard wax, it might be necessary to schedule another appointment to ensure a safe and pain-free extraction. Following your procedure, your healthcare provider will provide further instructions.
Can children have this procedure?
Indeed, the procedure is permitted for kids aged 10 and above, but a crucial requirement is their ability to maintain a steady head posture.
How To Find Us in Thomastown
Melbourne Audiology Centre (MAC) offer a comprehensive range of hearing services and products. MAC is one of the longest established privately owned hearing companies in Melbourne – providing hearing services since 2001. With our highly experienced clinical team, you will be in the best of hands when you visit one of our hearing centres.
We are located at; Altona North, Burnside Heights, Dandenong, Fitzroy, Sunshine, Thomastown, and Werribee.
Find Your Nearest ClinicEmbrace Hearing Aids With Melbourne Audiology Centre
Maintaining optimal hearing is pivotal for social engagement, tracking group conversations, and taking part in a mixture of activities without feeling cut off or disregarded. It affords us the pleasure of experiencing the wonder of sounds in their fullness, such as music, the outdoors, and the voices of those we cherish. If you’ve been deprived of these pleasures, seize the moment to rectify the situation.
At MAC, we can conduct an exhaustive hearing assessment and review if hearing aids could be beneficial for you. If the answer is affirmative, rest assured we have an extensive selection to cater to all tastes and pocket sizes, enabling you to hear to your utmost potential.
Start your journey to improved hearing, get in touch with us today.