Ear Wax Removal & Ear Cleaning in Burnside Heights
Melbourne Audiology Centre provides a professional ear wax (cerumen) removal service using gentle micro-suction techniques.
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Do your ears feel blocked?
Many individuals encounter ear canal blockage problems related to ear wax accumulation. Common symptoms include short-term reduction in hearing capacity, tinnitus, discomfort in the ear, pressure sensations, itchiness or induced coughing.
Identifying with these symptoms could mean that your ear canal is congested with ear wax. To address it, ring 1300 761 021 or book your consultation here.
We kindly request understanding that our wax-removal services currently are extended only to clients who have been vaccinated.
Our audiologists employ a type of binocular microscope named the Vorotek O-Scope to get an adequate glimpse of the ear canal and its contents. Specific to each person’s situation, the ear wax is eradicated using micro-suction or unique ear wax removal appliances or both. This gentle and safe approach ensures effective removal of ear wax and foreign objects from within the ear canal.
Experiencing whistling from your hearing aids?
Users of hearing aids are susceptible to an increase in earwax blockages. This is due to the hearing aid obstructing the natural outward flow of wax from the ear. Subsequently, this can precipitate several complications such as whistle sounds or blocked hearing aids which hinders their optimal performance.

Why Choose Us?
Expert Team
At MAC, we take pride in our talented team of accomplished audiologists, known for their extensive industry experience. We deliver an integral service with a compassionate and empathetic touch, with your comfort as our utmost priority. To accommodate a plethora of diverse communities, our staff is proficient in numerous languages.
Healthcare Centred, Not Incentive Bound
Operating as a non-commission clinic, MAC prioritises genuine and authentic care over all else. Our private facilities are steadfastly committed to integrity, ensuring that your health and well-being remain at the forefront of our services. When you choose MAC, you can have confidence in our unwavering dedication to delivering unrivalled care.
Twenty Years of Delivering Care and Still Thriving
For over two decades, MAC has been providing unsurpassed hearing services to Melbourne’s residents. Our multiple, conveniently-located clinics across Melbourne ensure we can deliver top-tier hearing care right within your local area. We’re dedicated to providing thorough and accessible services to all in need.
Ear Wax Removal for Kids
We extend an invite to all children over the age of 10 to utilise our ear wax removal services, provided they can keep their head stable during the whole process. In the case of your child being younger and having ear wax issues, we advise making use of our Ear Wax Removal Spray, available for purchase from our online shop. However, seeking an appointment with your GP for wax removal remains an option. We understand the worry a potential hearing issue can cause, so we carry out hearing evaluations and middle ear examinations for children starting from the age of 5.
Phone Us Today Request AppointmentEar Cleaning Technique in Burnside Heights
An audiologist is equipped with the skills to eradicate ear wax via micro-suction and the utilisation of specific tools known as curettes.

Step 1: Assessment
Enquiries about your ear health history, overall wellness and any potential hindrances to the ear wax extraction will be made by your audiologist. An exhaustive inspection of your ear canal using a binocular microscope will be performed prior to starting, by the audiologist, who will then evaluate the scenario. Guidance on the subsequent steps will be given thereafter. Throughout the complete ear wax removal process, it will be necessary for you to hold your head stationary.

Step 2: Ear wax removal via micro-suction
A small suction tube attached to a suction machine is used to remove the ear wax from your ear canal. This works a little bit like a vacuum cleaner. You will need to keep your head still during the whole ear wax removal procedure.

Step 3: Ear wax removal using other techniques
If the technique of micro-suction is not effective in eradicating ear wax or ascertain foreign elements in your ear canal, your audiologist may opt for a different strategy. This might involve adopting specialized micro ear wax loops or forceps. These devices are built with precision and are used for sensitive tasks. The audiologist thoughtfully places the loop or forceps into the ear canal, protecting the delicate inner structures from harm. Once it’s in the correct spot, the tool is manipulated gently to grip and remove the ear wax or any foreign elements that might have found their way into your ear. Even though this procedure is typically rapid, it’s conducted with maximum care to ensure your peace of mind and well-being.

Step 4: If all wax cannot be removed
In most cases wax can be entirely removed during the appointment; however there are instances where this is not possible and a subsequent appointment is necessary. Some of the main reasons that wax is not able to be removed during the appointment include:
- Wax has adhered to hair and/or skin within the ear canal
- Wax has been present for some time, and has accumulated in layers that are quite deep and hard
- Wax spray/drops were not used for the full 3-4 days prior to the appointment and the wax is too hard to remove
Your clinician will advise you about the need for any subsequent appointment.

Ear Wax and Symptoms of Wax Blockage
The human body secretes a substance commonly known as ear wax, or medically called cerumen, in the outer part of the ear canal via special glands. The function of this natural substance is to be the first line of defense for the ear against potential harms and infections. In other words, cerumen, in spa covering the skin of the ear canal, ensnares dust and tiny particles, while also presenting a barrier to water penetration. The ear naturally gets a buildup of a small quantity of wax, which the skin migration process, moving from the ear, eliminates from the ear canal.
The migratory process of the skin in the ear canal begins from the eardrum and pushes outwards to the entrance of the canal. During this process, it carries along ear wax and all entrapped foreign objects, such as dead skin cells, dust, and many tiny particles.
But overproduction of ear wax can potentially trigger:
- A throbbing sensation in the ear
- Experiencing a state of repletion in the ear
- Auditory difficulties
- Phantom ringing sounds within the ears, referred to as tinnitus
- Unpowered coughing
- Tickling sensation within the ear
Meet Our Team
At Melbourne Audiology Centre (MAC), we offer dedicated hearing care focused on your needs and goals. As a privately owned centre with multiple locations throughout Melbourne, we run on honest care rather than commissions. As a result, you can trust our experienced audiologists have your best interests at heart. Your happiness and hearing health are our priorities!

Your Ear Wax Removal Questions Answered
What is the cost?
For ear wax removal, the standard rate is $130. A discount of 10% is accessible to senior citizens or pension cardholders. Unfortunately, this particular service is exempt from Medicare rebates.
How long does it take?
We will need to assess the solidity and quantity of your ear wax as well as its depth in the ear canal to determine the procedure to follow. We have set aside 30 minutes for your consultation. In some instances, it becomes necessary to schedule a secondary consultation, in scenarios where the wax lies deep within the ear canal, when the wax is particularly hardened, or when there has been no pre-treatment with a wax-softening agent before your visit.
Is it painful?
The procedure is generally without discomfort although if the wax is deep-seated and impacted, some individuals might experience some unease. The process will be immediately halted if it turns unbearable. If the wax is deeply lodged or impacted, there may be a need for a follow-up appointment to ensure a safe, pain-free extraction. Your medical practitioner will guide you regarding the next steps.
Can children have this procedure?
Yes, children over 10 years can have the procedure; however they must be able to keep their head still.
How To Find Us in Burnside Heights
Serving Melbourne since 2001, Melbourne Audiology Centre (MAC) provides a broad spectrum of hearing services and products. As one of the city’s foremost privately held audiology companies, we’re committed to delivering impeccable service through our seasoned clinical team at every hearing centre.
You can find our centres spread across several areas: Altona North, Burnside Heights, Dandenong, Fitzroy, Sunshine, Thomastown, and Werribee.
Find Your Nearest ClinicDiscover a New World of Sound with Hearing Aids from Melbourne's Leading Audiology Centre
Benefiting from sound hearing allows us to actively participate in social interactions, stay involved in group dialogs, and indulge in a variety of activities that prevent us from feeling ostracized or left out. It lets us relish the full spectrum of auditory experiences like music, nature, and the voices of those we hold dear. If you’ve been robbed of these experiences, the moment to reclaim them is now.
At MAC, we offer a thorough hearing evaluation that can determine if you could benefit from the use of hearing aids. If this sounds like a possible solution, we have a vast variety to match all preferences and financial capabilities, ensuring maximum potential hearing efficiency.
Begin your enhanced auditory experience, reach out to us today.