Ears feeling blocked?


Many people suffer from ear canal blockages due to ear wax. This may result in a temporary hearing loss, tinnitus, earache, a feeling of pressure in the ears, itchiness or coughing.

If you have these symptoms described above, your ear canal may be blocked with wax. Call 1300 761 021 or book your appointment here

Please note that we are only accepting vaccinated clients for wax removal.

Our Audiologists use a specialised binocular microscope called the Vorotek O-Scope, which allows a clear view of the ear canal and its contents. Depending on each individual’s situation, the ear wax is removed using micro-suction or special ear wax removal tools or a combination of both. This is the gentlest and safest way to remove ear wax and other foreign bodies from the ear canal, read more.

Price of ear wax removal

The price for ear wax removal is $110. You will need a 30min appointment. Please call 1300 761 021 or book your appointment here.

Hearing aids whistling?

People who use hearing aids may be more prone to earwax blockages because the hearing aid may prevent the natural migration of wax out of the ear. This can lead to a number of complications including whistling or blocked hearing aids preventing them from working properly.

Ear wax removal for children

We offer ear wax removal services for children over 10 years of age as the child must be able to keep their head still during the procedure. If you have a younger child with ear wax we recommend you try our Ear Wax Removal Spray – you can purchase it at our online shop, or alternatively please see your GP for wax removal. If you are concerned about your child’s hearing, we offer hearing assessments and middle ear function tests for children 5 years and older. You can book an appointment online or by calling us on 1300 761 021.

Ear Wax


Ear wax or cerumen is produced normally by special glands in the outer part of the ear canal. Its purpose is to protect the ear from damage and infections. Cerumen coats the skin of the ear canal to trap dust and other small particles, and act as a water repellent. Normally, a small amount of wax accumulates in the ear and is carried out of the ear canal by the natural skin migration out of the ear.

The skin of the ear canal migrates out from the eardrum to the ear canal opening, carrying with it ear wax and any trapped debris such as dead skin cells, dust, and other tiny particles.

Excessive ear wax can cause:

  • Earache
  • A sense of fullness in the ears
  • Hearing problems
  • Ringing in the ears (tinnitus)
  • Coughing
  • Itchiness

Your audiologist is trained to remove ear wax using micro-suction and curette (specific ear wax removal tools) techniques.

  1. Step 1: Assessment
    • Your audiologist will ask you about; your ear history, ear health, general health and any contraindications to ear wax removal. Before commencing, your audiologist will conduct a thorough inspection of your ear canal using the binocular microscope and assess the situation. They will advise you of the next steps.You will need to keep you head still during the whole ear wax removal procedure.
  2. Step 2: Ear wax removal via micro-suction
    • A small suction tube attached to a suction machine is used to remove the ear wax from your ear canal. This works a little bit like a vacuum cleaner. You will need to keep your head still during the whole ear wax removal procedure.
  3. Step 3: Ear wax removal using other techniques
    • Your audiologist may also use special micro ear wax loops or forceps to gently remove any wax or foreign object in the ear canal that cannot be removed using micro-suction.
  4. Step 4: If all wax cannot be removed
    • In most cases wax can be entirely removed during the appointment; however there are instances where this is not possible and a subsequent appointment is necessary. Some of the main reasons that wax is not able to be removed during the appointment include:
      • Wax has adhered to hair and/or skin within the ear canal
      • Wax has been present for some time, and has accumulated in layers that are quite deep and hard
      • Wax spray/drops were not used for the full 3-4 days prior to the appointment and the wax is too hard to remove
    • Your clinician will advise you about the need for any subsequent appointment.
  1. What is the cost?
    • The cost for ear wax removal is $110 for both ears. We offer a pensioner/senior card holders 10% discount. There is no Medicare rebate for this service.
  2. How long does it take?
    • This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
  3. Is it painful?
    • Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
  4. Can children have this procedure?
    • Yes, children over 10 years can have the procedure; however they must be able to keep their head still.

Hearing experts


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