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Viewing entries tagged with 'hearing services'

Stage 4 restrictions - we're open but it's different

Posted by MAC on 12 August 2020

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During stage 4 restrictions in Melbourne we are open but it’s not business as usual.

We have changed our hearing services delivery model for stage 4 restrictions.  We are open for telehealth services and urgent face-to-face services. We can provide hearing services via telehealth to most clients including pensioners, veterans, and other eligible clients funded under the Hearing Services Program (HSP) and people under WorkSafe, TAC, DVA and NDIS.  We can also provide hearing services for people with Chronic Disease Management (CDM) plans.

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Patient Centred Care

Posted by on 7 January 2019

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When addressing hearing problems, science and technology are naturally very important, but a one-size-fits-all approach will only meet the needs of a small number of people.  At Melbourne Audiology Centre we believe in “Patient Centred Care”.  Patient-centred care is health care that is respectful of, and responsive to, the preferences, needs and values of patients and consumers.  This is as much about the culture of the way we provide service, as it is about specific approaches and behaviours.

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