Step Into Melbourne Audiology Centre
At Melbourne Audiology Centre (MAC), we offer dedicated hearing care in a welcoming, caring environment. Our qualified audiologists have experience across all areas of hearing health, from hearing tests and hearing aids selection to tinnitus management, auditory processing assessments, ear wax removal, and more. Whether you’re a pensioner or veteran, somebody who works in a noisy environment, or interested in your hearing health for any reason, we’re here to help at any of our eight clinics across Melbourne.

Why Choose Us?
We Speak Your Language
We have team members fluent in multiple languages, including Greek, Italian, Spanish, Mandarin Macedonian, Polish, Bulgarian, and Russian, helping you to feel even more at ease.
Exceptional Care
All of our staff are dedicated to your hearing health and overall well-being above all else, offering a compassionate and friendly approach in addition to a wealth of audiology knowledge.
Commission-Free
As a commission-free clinic, we provide sincere and honest care based on your needs and goals without being driven by the need to make sales or reach targets.
20+ Years of Service
MAC was established in 2001 and has been delivering unparalleled hearing care and services to the people of Melbourne ever since.
Experienced Team
Our qualified audiologists are highly qualified in all aspects of hearing care, ensuring you’ll be in the best of hands.
Experience The MAC Difference
At MAC, we place great value in prioritising your needs, making us stand out in the crowd. As autonomous and non-commission based clinics, we strive to provide you with care that is pressure-free and truly caters to your needs, empowering you to live life to its maximum capacity. We use the most modern equipment across all our clinics for accuracy in the results. Being fully autonomous, we ensure a varied range of options, without any obligation to a specific brand.
Get ready to be warmly welcomed by our highly-qualified audiologists and committed customer service personnel— step into our world to experience the exceptional MAC service today.
Phone Us Today Request AppointmentTruganina Hearing Services

Hearing Services
We are proud to provide a variety of hearing services. This includes conducting clinical diagnostic tests for hearing, custom fitting of hearing aids, assessment and management of tinnitus related issues, and options for effective hearing conservation, among several other services.

Hearing Tests
Our audiology specialists use hearing assessments to identify potential auditory deficiencies you might be experiencing, enabling us to provide suitable solutions for treatment.

Hearing Aids
By amplifying sounds, hearing aids aid in fostering deeper social relations, promoting self-sufficiency, and elevating your general state of wellness.

Tinnitus Management
Our team understands the disruptive effect of tinnitus on your everyday life. Therefore, we offer several strategies to manage tinnitus effectively. These consist of tinnitus counselling for emotional support, sound therapy to enhance your listening experience, and ground-breaking sound amplification technology to mitigate the constant noise caused by tinnitus.

Auditory Processing Assessments
We take a team approach to the management of Auditory Processing Disorder, utilising environmental modifications, direct intervention, and compensatory strategies.

Ear Wax Removal
Gradual accumulation of ear wax (cerumen) in your ear canal might cause symptoms like reduced hearing capability, buzzing sounds in the ears (tinnitus), ear discomfort, among others. Our approach is aimed at mitigating these problems through the implementation of micro-suction technique, the use of specific tools designed to remove ear wax, or a cohesive use of both procedures.

About Us
We understand that each person’s hearing health differs from the next, so there’s no one approach that suits everybody. At our clinics, our focus is on the care that you need and deserve. No matter your age or lifestyle, we believe everybody has the right to hearing care, which is what we offer with the backing of years of experience.
Having served the Melbourne community since 2001, our qualified team of audiologists is well-known for delivering compassionate and understanding care. We take the time to conduct diagnostic hearing tests to determine which, if any, hearing difficulties you may be facing. Once we have the information we need, we work with you in a friendly yet professional manner— whether that be in English, Greek, Italian, Spanish or another language! Our aim is to help you feel as comfortable as possible in every way, from the way we converse to the way we provide our hearing care.
Learn more about us.
How to Get Hearing Aids near Truganina
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Truganina to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.

General Audiology, Hearing Aids, Ear Wax Removal & Hearing Tests FAQ's
How do I find hearing aids near Truganina that are right for me?
The process of selecting the most suitable hearing aids is highly personalised. Numerous considerations are involved, like how pleasing and comfortable the aids feel, the standard of sound produced, how user-friendly they are, and how competently they boost hearing in situations with substantial ambient noise. Another crucial thing to bear in mind is your available funds and whether you qualify for any assistance through Australia’s Government Hearing Services Program, which is subject to particular regulations.
Who can hearing aids benefit?
People of every age dealing with hearing difficulties can benefit from hearing devices. Whether the hearing impairment is minor or major, the primary objectives of these aids are to enhance communication abilities, improve overall life satisfaction, and stimulate more active engagement with their environment.
Are hearing aids available on Medicare in Truganina?
Although Medicare does not provide coverage for hearing aids, the Hearing Services Program (HSP) by the Australian Government may provide them to eligible individuals.
Who is eligible for subsidised hearing aids and hearing tests?
Thanks to the Commonwealth Hearing Services Program (HSP), eligible pensioners and clients of the Department of Veterans’ Affairs (DVA) have the chance to benefit from complimentary or reduced-cost hearing aids and services. Providers accredited under the HSP have demonstrated excellence and consistency through a stringent and ongoing accreditation process. This ensures clients receive top-notch care.
Take advantage of our subsidised hearing tests if you’re above 50 years old at all our medical centers. Also, those receiving pensions, ex-servicemen, and others who qualify under the Government’s Hearing Services Program could be eligible for a subsidized hearing test too. Don’t hesitate to reach out to us if you need more clarity about your eligibility.
Do I need a GP referral for a hearing test?
A referral from a general practitioner isn’t required for a hearing assessment to be conducted by an audiologist.
When should you get your hearing checked?
Having your hearing examined is commonly advised when you turn 65. But it’s worth noting that many individuals, who are yet to reach 65, also include hearing checks within their regular health examination routines.
How much does it cost to get a hearing test or ear wax removal near Truganina?
For full-fee-paying individuals, a hearing test costs $185. Medicare rebates may be available with a GP referral addressed to Melbourne Audiology Centre— please contact us for more information.
The cost for ear wax removal is $130 for both ears. We offer a pensioner/senior card holders 10% discount. There is no Medicare rebate for this service.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
How To Find Us
Serving Melbourne since 2001, Melbourne Audiology Centre (MAC) provides a broad spectrum of hearing services and products. As one of the city’s foremost privately held audiology companies, we’re committed to delivering impeccable service through our seasoned clinical team at every hearing centre.
Our Werribee clinic is just around the corner from Truganina!
Find Your Nearest ClinicProcess of Ear Wax Removal near Truganina
Step 1: Assessment
Your healthcare provider specializing in audiology, will inquire about your auditory health background, general health, and any possible issues that might be at odds with ear wax removal. Prior to the process, a detailed examination of your ear canal with the use of a binocular microscope will be conducted by your audiologist to evaluate the circumstance. Following this evaluation, further actions will be communicated to you. During the ear wax elimination process, the importance of maintaining a motionless head is emphasised.
Step 2: Ear wax removal via micro-suction
Utilising a compact suction tube linked to a suction machine, the ear wax is evacuated from your ear canal, in a process much akin to the operation of a vacuum cleaner. In order to ensure an effective ear wax elimination, your head needs to remain stationary for the duration of the procedure.
Step 3: Ear wax removal using other techniques
If the technique of micro-suction is not effective in eradicating ear wax or ascertain foreign elements in your ear canal, your audiologist may opt for a different strategy. This might involve adopting specialized micro ear wax loops or forceps. These devices are built with precision and are used for sensitive tasks. The audiologist thoughtfully places the loop or forceps into the ear canal, protecting the delicate inner structures from harm. Once it’s in the correct spot, the tool is manipulated gently to grip and remove the ear wax or any foreign elements that might have found their way into your ear. Even though this procedure is typically rapid, it’s conducted with maximum care to ensure your peace of mind and well-being.
Step 4: If all wax cannot be removed
Removing earwax in a single visit is often the norm; however, there are conditions that make this unattainable, creating a need for a future appointment. Some scenarios making it unachievable to eliminate wax during the visit include: evidence of wax latching onto hair and skin inside the ear canal, presence of old wax hardened due to long periods and layered deeply, the omission of the prescribed pre-appointment wax softener drops, culminating in wax too rigid to extract.
In case of a required future appointment, rest assured your health professional will guide you through the process.
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