Melbourne Audiology Centre Is Here To Help
Our team at Melbourne Audiology Centre (MAC) is committed to providing specialised hearing care in an environment that values both compassion and respect. Our accredited audiologists bring their extensive knowledge across all facets of auditory health, including conducting auditory checks, recommending suitable hearing aids, managing tinnitus, and providing auditory processing analysis, not to mention ear wax depletion. Whether you are a pensioner or a veteran, work in an area with high noise levels, or concerned about your hearing health for any other reason, MAC is at your service. You can find us in any of our eight conveniently located clinics across Melbourne.
Hearing Services Springvale
Hearing Services
We offer a range of hearing services, including diagnostic clinical hearing tests, hearing aid fittings, tinnitus assessments and management options, hearing protection, and more.
Hearing Tests
Through comprehensive auditory evaluations, our audiologists are able to pinpoint any possible hearing loss you might be dealing with, to facilitate a tailored remedial approach.
Hearing Aids
Hearing aids are designed to amplify sounds, helping you to enhance social connections, regain independence, and improve your overall well-being.
Tinnitus Management
We offer various options for tinnitus management, including sound amplification technology, sound therapy, and tinnitus counselling to alleviate the effects tinnitus may have on your life.
Auditory Processing Assessments
In our approach to managing Auditory Processing Disorder, we believe in the power of teamwork. We integrate a mix of different strategies, ranging from altering the environment to direct intervention and employing compensatory techniques.
Ear Wax Removal
Ear wax (cerumen) can build up in the ear canal and may lead to temporary hearing loss, tinnitus, earaches, and more. We aim to resolve these issues using micro-suction, ear wax removal tools, or a combination of both.
Who We Are
We understand that each person’s hearing health differs from the next, so there’s no one approach that suits everybody. At our clinics, our focus is on the care that you need and deserve. No matter your age or lifestyle, we believe everybody has the right to hearing care, which is what we offer with the backing of years of experience.
Having served the Melbourne community since 2001, our qualified team of audiologists is well-known for delivering compassionate and understanding care. We take the time to conduct diagnostic hearing tests to determine which, if any, hearing difficulties you may be facing. Once we have the information we need, we work with you in a friendly yet professional manner— whether that be in English, Greek, Italian, Spanish or another language! Our aim is to help you feel as comfortable as possible in every way, from the way we converse to the way we provide our hearing care.
Learn more about us.
Why Choose Melbourne Audiology Centre?
We Speak Your Language
We have team members fluent in multiple languages, including Greek, Italian, Spanish, Mandarin Macedonian, Polish, Bulgarian, and Russian, helping you to feel even more at ease.
Exceptional Care
All of our staff are dedicated to your hearing health and overall well-being above all else, offering a compassionate and friendly approach in addition to a wealth of audiology knowledge.
Commission-Free
As a commission-free clinic, we provide sincere and honest care based on your needs and goals without being driven by the need to make sales or reach targets.
20+ Years of Service
MAC was established in 2001 and has been delivering unparalleled hearing care and services to the people of Melbourne ever since.
Experienced Team
Our qualified audiologists are highly qualified in all aspects of hearing care, ensuring you’ll be in the best of hands.
Embrace The Unique Journey With MAC
What distinguishes MAC is our commitment to providing you with quality, independent care. We operate independent, non-commission clinics, providing care that’s tailored to your exact needs, ultimately helping you live your life to its maximum potential. Our clinics are equipped with cutting-edge apparatus, ensuring accuracy in results. Also, our complete independence ensures you have a variety of options, without any bias towards a specific brand or service.
Our adept audiologists and dedicated customer service team can’t wait to meet you— step in to discover the unique MAC experience.
Phone Us Today Request Appointment
How to Get Hearing Aids in Springvale
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Springvale to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.
Frequently Asked Questions around Hearing Aids, Ear Wax Removal & Hearing Tests
How do I find hearing aids near Springvale that are right for me?
The process of selecting the most suitable hearing aids is highly personalised. Numerous considerations are involved, like how pleasing and comfortable the aids feel, the standard of sound produced, how user-friendly they are, and how competently they boost hearing in situations with substantial ambient noise. Another crucial thing to bear in mind is your available funds and whether you qualify for any assistance through Australia’s Government Hearing Services Program, which is subject to particular regulations.
Who can hearing aids benefit?
Hearing assistance devices can be helpful to individuals from all life stages who are struggling with hearing difficulties. No matter the degree of hearing loss – from slight to significant – the purpose of these aids is to boost communication capabilities, elevate the quality of their day-to-day life, and promote greater participation in worldly interactions.
Are hearing aids available on Medicare in Springvale?
While hearing aids are not covered by Medicare, the Australian Government Hearing Services Program (HSP) may provide them for certain people.
Who is eligible for subsidised hearing aids and hearing tests?
Eligible pensioners and clients enrolled with the Department of Veterans’ Affairs (DVA) can access hearing aids and relevant services either at greatly subsidized rates or free of charge, under the Commonwealth Hearing Services Program (HSP). To ensure the highest standard of care, providers accredited under HSP are subjected to rigorous vetting processes before and during their government accreditation period.
We offer subsidised hearing tests for those above 50 at our clinics. Along with them, pension receivers, former military personnel and those who fall under the Government’s Hearing Services Program may also receive subsidised hearing tests. If you need more information about your qualification, we are here to provide the necessary help and support.
Do I need a GP referral for a hearing test?
No, you do not need a referral from a GP to access a hearing test performed by an audiologist.
When should you get your hearing checked?
It’s generally recommended to have your hearing checked at age 65, though many people under 65 also have their hearing tested as part of their overall health assessments.
How much does it cost to get a hearing test or ear wax removal near Springvale?
For full-fee-paying individuals, a hearing test costs $185. Medicare rebates may be available with a GP referral addressed to Melbourne Audiology Centre— please contact us for more information.
The cost for ear wax removal is $130 for both ears. We offer a pensioner/senior card holders 10% discount. There is no Medicare rebate for this service.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
How To Find Us
Melbourne Audiology Centre (MAC) offer a comprehensive range of hearing services and products. MAC is one of the longest established privately owned hearing companies in Melbourne – providing hearing services since 2001. With our highly experienced clinical team, you will be in the best of hands when you visit one of our hearing centres.
Our Dandenong clinic is just around the corner from Springvale!
Find Your Nearest ClinicOur Ear Wax Removal Technique near Springvale
Step 1: Assessment
Your audiologist will ask you about; your ear history, ear health, general health and any contraindications to ear wax removal. Before commencing, your audiologist will conduct a thorough inspection of your ear canal using the binocular microscope and assess the situation. They will advise you of the next steps. You will need to keep you head still during the whole ear wax removal procedure.
Step 2: Ear wax removal via micro-suction
The procedure for removing earwax involves a diminutive suction tube that’s connected to a suction device, functioning similarly to an ordinary vacuum cleaner. For the successful execution of the earwax extraction, it is vital to maintain a steady head position throughout the process.
Step 3: Ear wax removal using other techniques
Alternative procedures may be implemented by your audiologist if micro-suction proves unsuitable for the removal of earwax or other foreign bodies from your ear. One alternative could be the utilisation of specifically designed micro ear wax loops or forceps. These instruments, built for precision, are utilized for intricate tasks. Your audiologist will cautiously introduce the loop or forceps into the ear canal, ensuring that no harm comes to the fragile internal structures. Once correctly positioned, the instrument is adopted to softly seize and remove the wax or any other object that might be stuck in your ear. Despite its brisk nature, this procedure is carried out with great care to ensure your safety and comfort.
Step 4: If all wax cannot be removed
Ordinarily, earwax can be completely cleared out within a single session; however, circumstances wherein this can’t be achieved do occur, requiring an additional visit. Most often the inability to clear out the wax within a single session can be attributed to the following circumstances: the earwax has clung onto hairs and/or ear canal skin, the earwax is old and has built up thick stubborn layers over time, the recommended wax softening drops were not diligently applied in the 3-4 days leading up to the visit, impeding wax extraction due to hardness.
Should there be a need for a follow-up visit, your health practitioner will brief you accordingly.
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