Welcome To Melbourne Audiology Centre
Our team at Melbourne Audiology Centre (MAC) is committed to providing specialised hearing care in an environment that values both compassion and respect. Our accredited audiologists bring their extensive knowledge across all facets of auditory health, including conducting auditory checks, recommending suitable hearing aids, managing tinnitus, and providing auditory processing analysis, not to mention ear wax depletion. Whether you are a pensioner or a veteran, work in an area with high noise levels, or concerned about your hearing health for any other reason, MAC is at your service. You can find us in any of our eight conveniently located clinics across Melbourne.

Hearing Services Richmond

Hearing Services
We are proud to provide a variety of hearing services. This includes conducting clinical diagnostic tests for hearing, custom fitting of hearing aids, assessment and management of tinnitus related issues, and options for effective hearing conservation, among several other services.

Hearing Tests
Hearing tests allow our audiologists to detect any hearing impairments you may have so we can assist with appropriate treatment options.

Hearing Aids
Hearing aids are designed to amplify sounds, helping you to enhance social connections, regain independence, and improve your overall well-being.

Tinnitus Management
Our team understands the disruptive effect of tinnitus on your everyday life. Therefore, we offer several strategies to manage tinnitus effectively. These consist of tinnitus counselling for emotional support, sound therapy to enhance your listening experience, and ground-breaking sound amplification technology to mitigate the constant noise caused by tinnitus.

Auditory Processing Assessments
In our approach to managing Auditory Processing Disorder, we believe in the power of teamwork. We integrate a mix of different strategies, ranging from altering the environment to direct intervention and employing compensatory techniques.

Ear Wax Removal
Gradual accumulation of ear wax (cerumen) in your ear canal might cause symptoms like reduced hearing capability, buzzing sounds in the ears (tinnitus), ear discomfort, among others. Our approach is aimed at mitigating these problems through the implementation of micro-suction technique, the use of specific tools designed to remove ear wax, or a cohesive use of both procedures.

Who We Are
We recognise that everyone’s auditory health is different, making it impossible to apply a one-size-fits-all approach. Therefore, our clinics are dedicated to providing you with the personalised and required care that you deserve. Regardless of age or lifestyle, we hold the position that every individual is entitled to hearing care. This belief is at the core of our service, elevated by our extensive experience.
Established since 2001 and known throughout Melbourne, our team of credentialed audiologists is commended for their empathetic and understanding care. In order to ascertain your hearing difficulties, we take the initiative to conduct comprehensive diagnostic hearing tests. Armed with the necessary data, we work with you in an amicable yet highly professional tone, in English, Greek, Italian, Spanish or any language you prefer. Our goal extends beyond providing hearing care – we aim to make you as comfortable as possible as we converse and deliver our services.
Discover more about us.
Why Choose Melbourne Audiology Centre?
We Speak Your Language
We have team members fluent in multiple languages, including Greek, Italian, Spanish, Mandarin Macedonian, Polish, Bulgarian, and Russian, helping you to feel even more at ease.
Exceptional Care
All of our staff are dedicated to your hearing health and overall well-being above all else, offering a compassionate and friendly approach in addition to a wealth of audiology knowledge.
Commission-Free
As a commission-free clinic, we provide sincere and honest care based on your needs and goals without being driven by the need to make sales or reach targets.
20+ Years of Service
MAC was established in 2001 and has been delivering unparalleled hearing care and services to the people of Melbourne ever since.
Experienced Team
Our qualified audiologists are highly qualified in all aspects of hearing care, ensuring you’ll be in the best of hands.
Experience The MAC Difference
At MAC, our dedication to you is what sets us apart. As independent, commission-free clinics, our care comes without pressure and is based on what you need in order to live your life to the fullest. All of our clinics make use of the latest equipment to ensure the highest accuracy of results. And, we’re fully independent – meaning you’ll always have choices, and never be steered towards one brand or option.
Our experienced audiologists and customer service staff are ready to welcome you— come and experience the MAC difference today.
Phone Us Today Request Appointment
Your Audiology Questions Answered
How do I find hearing aids near Richmond that are right for me?
Choosing the right hearing aids for your needs entails an individualised process. There’s a range of aspects to consider, from their design and comfort features to sound clarity and ease of use. Moreover, their efficiency in amplifying sound amidst background noise also weighs heavily. Reflect on your financial resources and qualifications as well, and explore possible subsidies from the Australian Government Hearing Services Program, which is subject to particular regulations.
Who can hearing aids benefit?
Hearing assistance devices can be helpful to individuals from all life stages who are struggling with hearing difficulties. No matter the degree of hearing loss – from slight to significant – the purpose of these aids is to boost communication capabilities, elevate the quality of their day-to-day life, and promote greater participation in worldly interactions.
Are hearing aids available on Medicare in Richmond?
Despite hearing aids not being part of the Medicare coverage, a select group of individuals may receive these devices through the Hearing Services Program (HSP) facilitated by the Australian Government.
Who is eligible for subsidised hearing aids and hearing tests?
Qualified pensioners and DVA clients have the opportunity to access free or subsidised hearing services, which include hearing aids. These services are made possible through the Commonwealth Hearing Services Program (HSP). Accredited providers under the HSP undergo a rigorous process to attain and maintain their government accreditation, ensuring high-quality care for eligible individuals.
If you’re aged over 50 years, you can get a subsidised hearing test at any of our clinics. Additionally, pensioners, veterans, and other eligible clients under the Government’s Hearing Services Program may also be eligible for a subsidised hearing test. If you’re unsure about your eligibility, feel free to contact us for further information.
Do I need a GP referral for a hearing test?
It’s not required to obtain a GP’s referral in order to undergo a hearing test administered by an audiologist.
When should you get your hearing checked?
Most healthcare practitioners suggest that individuals should get a hearing evaluation once they reach the age of 65. However, it’s not uncommon for those below 65 to also undergo hearing assessments as part of routine health checks.
How much does it cost to get a hearing test or ear wax removal near Richmond?
For full-fee-paying individuals, a hearing test costs $185. Medicare rebates may be available with a GP referral addressed to Melbourne Audiology Centre— please contact us for more information.
The cost for ear wax removal is $130 for both ears. We offer a pensioner/senior card holders 10% discount. There is no Medicare rebate for this service.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
Hearing Aids Richmond
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Richmond to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.

Visit Our Centre
Since 2001, Melbourne Audiology Centre (MAC) has been a trusted source of hearing solutions – offering an extensive array of services and products. As one of Melbourne’s pioneering private hearing specialists, our wealth of experience ensures you’ll receive comprehensive service when you visit any of our centres.
Our Fitzroy clinic is just around the corner from Richmond!
Find Your Nearest ClinicRichmond Ear Wax Removal Technique
Step 1: Assessment
Your audiologist will ask you about; your ear history, ear health, general health and any contraindications to ear wax removal. Before commencing, your audiologist will conduct a thorough inspection of your ear canal using the binocular microscope and assess the situation. They will advise you of the next steps. You will need to keep you head still during the whole ear wax removal procedure.
Step 2: Ear wax removal via micro-suction
The procedure for removing earwax involves a diminutive suction tube that’s connected to a suction device, functioning similarly to an ordinary vacuum cleaner. For the successful execution of the earwax extraction, it is vital to maintain a steady head position throughout the process.
Step 3: Ear wax removal using other techniques
Alternative procedures may be implemented by your audiologist if micro-suction proves unsuitable for the removal of earwax or other foreign bodies from your ear. One alternative could be the utilisation of specifically designed micro ear wax loops or forceps. These instruments, built for precision, are utilized for intricate tasks. Your audiologist will cautiously introduce the loop or forceps into the ear canal, ensuring that no harm comes to the fragile internal structures. Once correctly positioned, the instrument is adopted to softly seize and remove the wax or any other object that might be stuck in your ear. Despite its brisk nature, this procedure is carried out with great care to ensure your safety and comfort.
Step 4: If all wax cannot be removed
Ordinarily, earwax can be completely cleared out within a single session; however, circumstances wherein this can’t be achieved do occur, requiring an additional visit. Most often the inability to clear out the wax within a single session can be attributed to the following circumstances: the earwax has clung onto hairs and/or ear canal skin, the earwax is old and has built up thick stubborn layers over time, the recommended wax softening drops were not diligently applied in the 3-4 days leading up to the visit, impeding wax extraction due to hardness.
Should there be a need for a follow-up visit, your health practitioner will brief you accordingly.
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