Melbourne Audiology Centre Is Here To Help
Experience comprehensive hearing healthcare at Melbourne Audiology Centre (MAC), a place where we combine dedication and compassion to build a supportive space for our patients. Our crew of certified audiologists draws from a broad spectrum of expertise, offering services from conducting hearing tests to assisting with hearing aids selection. Additionally, we cater to tinnitus management, auditory processing evaluations, and ear wax removal, among others. We welcome individuals from all walks of life whether you’re a retiree, veteran, or someone who operates in a noisy workspace. MAC has eight convenient locations throughout Melbourne for all your hearing health concerns.

Why Melbourne Audiology Centre?
Speaking in Your Tongue
You can take comfort in knowing our team includes members fluent in a variety of languages, including Greek, Italian, Spanish, Mandarin, Macedonian, Polish, Bulgarian, and Russian.
Priority Care
Our staff stands committed to your audiological health and overall wellness first and foremost, offering a sympathetic approach complemented by an extensive understanding of audiology.
Free From Commissions
As a clinic void of commissions, we aim to provide heartfelt and straightforward care as per your requirements and ambitions, free from the pressure of making sales or hitting quotas.
Over 20 Years of Service
MAC, since its foundation in 2001, has consistently provided unmatched hearing care and services to Melbourne’s residents.
Skilled Team
Our certified audiologists hold significant expertise in hearing care, assuring you that you will be cared for by the best in the field.
Embrace The Unique Journey With MAC
At MAC, we place great value in prioritising your needs, making us stand out in the crowd. As autonomous and non-commission based clinics, we strive to provide you with care that is pressure-free and truly caters to your needs, empowering you to live life to its maximum capacity. We use the most modern equipment across all our clinics for accuracy in the results. Being fully autonomous, we ensure a varied range of options, without any obligation to a specific brand.
Get ready to be warmly welcomed by our highly-qualified audiologists and committed customer service personnel— step into our world to experience the exceptional MAC service today.
Phone Us Today Request AppointmentReservoir Hearing Services

Hearing Services
We are proud to provide a variety of hearing services. This includes conducting clinical diagnostic tests for hearing, custom fitting of hearing aids, assessment and management of tinnitus related issues, and options for effective hearing conservation, among several other services.

Hearing Tests
Hearing tests allow our audiologists to detect any hearing impairments you may have so we can assist with appropriate treatment options.

Hearing Aids
By amplifying sounds, hearing aids aid in fostering deeper social relations, promoting self-sufficiency, and elevating your general state of wellness.

Tinnitus Management
Depending on the severity of your tinnitus, we provide a variety of interventions. These include tinnitus counselling to ease the psychological impact, sound therapy for acoustic balancing, and state-of-the-art sound amplification technology to improve auditory perception.

Auditory Processing Assessments
In our approach to managing Auditory Processing Disorder, we believe in the power of teamwork. We integrate a mix of different strategies, ranging from altering the environment to direct intervention and employing compensatory techniques.

Ear Wax Removal
Gradual accumulation of ear wax (cerumen) in your ear canal might cause symptoms like reduced hearing capability, buzzing sounds in the ears (tinnitus), ear discomfort, among others. Our approach is aimed at mitigating these problems through the implementation of micro-suction technique, the use of specific tools designed to remove ear wax, or a cohesive use of both procedures.

About Us
We are aware that each individual’s hearing health is unique, and a uniform approach does not cater to everyone. At our clinics, we are committed to prioritising the care that aligns with your specific needs. Age or lifestyle does not take away the right to hearing care, and that’s our belief, solidified by our extensive experience.
Since 2001, we have been serving the Melbourne community, with our team of certified audiologists renowned for their caring and understanding approach. With meticulous diagnostic hearing tests, we make efforts to pinpoint the hearing issues you might be dealing with. Once we gather all required information, we assure a cordial but professional interaction, irrespective of the language – be it English, Greek, Italian, Spanish, or others! We are committed to putting you at ease with the way we communicate and deliver our hearing care.
Get more insights about us.
How to Get Hearing Aids in Reservoir
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Reservoir to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.

Your Audiology Questions Answered
How do I find hearing aids near Reservoir that are right for me?
Finding the right hearing aids for you is a personal journey. Several factors will come into play, such as the aesthetics and comfort of the hearing aids, sound quality, user-friendliness, and their effectiveness in enhancing hearing in noisy environments. It’s also important to consider your budget and eligibility, including any potential benefits from the Australian Government Hearing Services Program (subject to certain conditions).
Who can hearing aids benefit?
Hearing assistance devices can be helpful to individuals from all life stages who are struggling with hearing difficulties. No matter the degree of hearing loss – from slight to significant – the purpose of these aids is to boost communication capabilities, elevate the quality of their day-to-day life, and promote greater participation in worldly interactions.
Are hearing aids available on Medicare in Reservoir?
Although Medicare does not provide coverage for hearing aids, the Hearing Services Program (HSP) by the Australian Government may provide them to eligible individuals.
Who is eligible for subsidised hearing aids and hearing tests?
Eligible pensioners and clients enrolled with the Department of Veterans’ Affairs (DVA) can access hearing aids and relevant services either at greatly subsidized rates or free of charge, under the Commonwealth Hearing Services Program (HSP). To ensure the highest standard of care, providers accredited under HSP are subjected to rigorous vetting processes before and during their government accreditation period.
We offer subsidised hearing tests for those above 50 at our clinics. Along with them, pension receivers, former military personnel and those who fall under the Government’s Hearing Services Program may also receive subsidised hearing tests. If you need more information about your qualification, we are here to provide the necessary help and support.
Do I need a GP referral for a hearing test?
No, you do not need a referral from a GP to access a hearing test performed by an audiologist.
When should you get your hearing checked?
It’s generally recommended to have your hearing checked at age 65, though many people under 65 also have their hearing tested as part of their overall health assessments.
How much does it cost to get a hearing test or ear wax removal near Reservoir?
A hearing examination at the Melbourne Audiology Centre is valued at $185 for customers paying the entire fee. It’s possible that you could qualify for a Medicare rebate, given that a General Practitioner refers you. We encourage you to get in touch for more specific information.
For ear wax removal, the standard rate is $130. A discount of 10% is accessible to senior citizens or pension cardholders. Unfortunately, this particular service is exempt from Medicare rebates.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
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Visit Your Nearest Centre
Serving Melbourne since 2001, Melbourne Audiology Centre (MAC) provides a broad spectrum of hearing services and products. As one of the city’s foremost privately held audiology companies, we’re committed to delivering impeccable service through our seasoned clinical team at every hearing centre.
Our Thomastown clinic is just around the corner from Reservoir!
Find Your Nearest ClinicReservoir Ear Wax Removal Technique
Step 1: Assessment
Enquiries about your ear health history, overall wellness and any potential hindrances to the ear wax extraction will be made by your audiologist. An exhaustive inspection of your ear canal using a binocular microscope will be performed prior to starting, by the audiologist, who will then evaluate the scenario. Guidance on the subsequent steps will be given thereafter. Throughout the complete ear wax removal process, it will be necessary for you to hold your head stationary.
Step 2: Ear wax removal via micro-suction
A small suction tube attached to a suction machine is used to remove the ear wax from your ear canal. This works a little bit like a vacuum cleaner. You will need to keep your head still during the whole ear wax removal procedure.
Step 3: Ear wax removal using other techniques
Your audiologist may employ alternative techniques if micro-suction isn’t suitable for eliminating earwax or foreign objects from your ear canal. One such method involves the use of specialised micro ear wax loops or forceps. These are highly precise instruments crafted for delicate tasks. The audiologist carefully inserts the loop or forceps into the ear canal, making sure to avoid damage to the sensitive internal structures. Once in position, the tool is used to gently grasp and extract the wax or any foreign material that may be lodged in your ear. This procedure is typically quick, but it’s performed with utmost caution to ensure your comfort and well-being.
Step 4: If all wax cannot be removed
In most cases wax can be entirely removed during the appointment; however there are instances where this is not possible and a subsequent appointment is necessary. Some of the main reasons that wax is not able to be removed during the appointment include: the wax has adhered to hair and/or skin within the ear canal, wax has been present for some time and has accumulated in layers that are quite deep and hard, wax spray/drops were not used for the full 3-4 days prior to the appointment and the wax is too hard to remove.
Your clinician will advise you about the need for any subsequent appointment.