Step Into Melbourne Audiology Centre
Our team at Melbourne Audiology Centre (MAC) is committed to providing specialised hearing care in an environment that values both compassion and respect. Our accredited audiologists bring their extensive knowledge across all facets of auditory health, including conducting auditory checks, recommending suitable hearing aids, managing tinnitus, and providing auditory processing analysis, not to mention ear wax depletion. Whether you are a pensioner or a veteran, work in an area with high noise levels, or concerned about your hearing health for any other reason, MAC is at your service. You can find us in any of our eight conveniently located clinics across Melbourne.

Hearing Services in Point Cook

Hearing Services
As a trusted provider in the field of audiology, our hearing services include clinical hearing diagnostics, individualised fittings of hearing aids, tinnitus evaluations and its prospective treatment options. We also extend other services aimed at hearing conservation and protection.

Hearing Tests
Hearing tests allow our audiologists to detect any hearing impairments you may have so we can assist with appropriate treatment options.

Hearing Aids
The purpose of hearing aids is to increase sound intensity, thus facilitating deeper social interaction, offering regained autonomy, and bettering your holistic health and wellness.

Tinnitus Management
We offer various options for tinnitus management, including sound amplification technology, sound therapy, and tinnitus counselling to alleviate the effects tinnitus may have on your life.

Auditory Processing Assessments
We take a team approach to the management of Auditory Processing Disorder, utilising environmental modifications, direct intervention, and compensatory strategies.

Ear Wax Removal
Ear wax (cerumen) can build up in the ear canal and may lead to temporary hearing loss, tinnitus, earaches, and more. We aim to resolve these issues using micro-suction, ear wax removal tools, or a combination of both.

Who We Are
We understand that each person’s hearing health differs from the next, so there’s no one approach that suits everybody. At our clinics, our focus is on the care that you need and deserve. No matter your age or lifestyle, we believe everybody has the right to hearing care, which is what we offer with the backing of years of experience.
Having served the Melbourne community since 2001, our qualified team of audiologists is well-known for delivering compassionate and understanding care. We take the time to conduct diagnostic hearing tests to determine which, if any, hearing difficulties you may be facing. Once we have the information we need, we work with you in a friendly yet professional manner— whether that be in English, Greek, Italian, Spanish or another language! Our aim is to help you feel as comfortable as possible in every way, from the way we converse to the way we provide our hearing care.
Learn more about us.
Why Choose Us?
Speaking in Your Tongue
You can take comfort in knowing our team includes members fluent in a variety of languages, including Greek, Italian, Spanish, Mandarin, Macedonian, Polish, Bulgarian, and Russian.
Priority Care
Our staff stands committed to your audiological health and overall wellness first and foremost, offering a sympathetic approach complemented by an extensive understanding of audiology.
Free From Commissions
As a clinic void of commissions, we aim to provide heartfelt and straightforward care as per your requirements and ambitions, free from the pressure of making sales or hitting quotas.
Over 20 Years of Service
MAC, since its foundation in 2001, has consistently provided unmatched hearing care and services to Melbourne’s residents.
Skilled Team
Our certified audiologists hold significant expertise in hearing care, assuring you that you will be cared for by the best in the field.
Experience The MAC Difference
What distinguishes MAC is our commitment to providing you with quality, independent care. We operate independent, non-commission clinics, providing care that’s tailored to your exact needs, ultimately helping you live your life to its maximum potential. Our clinics are equipped with cutting-edge apparatus, ensuring accuracy in results. Also, our complete independence ensures you have a variety of options, without any bias towards a specific brand or service.
Our adept audiologists and dedicated customer service team can’t wait to meet you— step in to discover the unique MAC experience.
Phone Us Today Request Appointment
How to Get Hearing Aids in Point Cook
- Diagnostic Hearing Test
Our comprehensive hearing tests near Point Cook are designed to measure the extent of your hearing impairment, and to guide us in choosing the most suitable hearing aid tailored to your needs. - Select Your Hearing Aids
Our inventory features a wide variety of hearing aids from top-tier providers such as Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
Our dedication to you and your auditory journey doesn’t end once you’ve chosen your hearing aids. Regular evaluations of your hearing, routine inspections of your hearing aids, and ongoing adaptations to your changing requirements are all integral parts of our commitment.

Your Audiology Questions Answered
How do I find hearing aids near Point Cook that are right for me?
Finding the right hearing aids for you is a personal journey. Several factors will come into play, such as the aesthetics and comfort of the hearing aids, sound quality, user-friendliness, and their effectiveness in enhancing hearing in noisy environments. It’s also important to consider your budget and eligibility, including any potential benefits from the Australian Government Hearing Services Program (subject to certain conditions).
Who can hearing aids benefit?
People of every age dealing with hearing difficulties can benefit from hearing devices. Whether the hearing impairment is minor or major, the primary objectives of these aids are to enhance communication abilities, improve overall life satisfaction, and stimulate more active engagement with their environment.
Are hearing aids available on Medicare in Point Cook?
Despite hearing aids not being part of the Medicare coverage, a select group of individuals may receive these devices through the Hearing Services Program (HSP) facilitated by the Australian Government.
Who is eligible for subsidised hearing aids and hearing tests?
Eligible pensioners and clients enrolled with the Department of Veterans’ Affairs (DVA) can access hearing aids and relevant services either at greatly subsidized rates or free of charge, under the Commonwealth Hearing Services Program (HSP). To ensure the highest standard of care, providers accredited under HSP are subjected to rigorous vetting processes before and during their government accreditation period.
We offer subsidised hearing tests for those above 50 at our clinics. Along with them, pension receivers, former military personnel and those who fall under the Government’s Hearing Services Program may also receive subsidised hearing tests. If you need more information about your qualification, we are here to provide the necessary help and support.
Do I need a GP referral for a hearing test?
No, you do not need a referral from a GP to access a hearing test performed by an audiologist.
When should you get your hearing checked?
Having your hearing examined is commonly advised when you turn 65. But it’s worth noting that many individuals, who are yet to reach 65, also include hearing checks within their regular health examination routines.
How much does it cost to get a hearing test or ear wax removal near Point Cook?
If you’re paying the total fee out of pocket, expect to pay $185 for a hearing exam. With a referral from a General Practitioner, you might be eligible for Medicare rebates at the Melbourne Audiology Centre. Reach out to us for further details.
Our ear wax removal service is priced at $130, which covers treatment for both ears. We provide a discount of 10% for individuals who possess a senior or pensioner card. Please note, this service does not qualify for a Medicare refund.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
How To Find Us
Serving Melbourne since 2001, Melbourne Audiology Centre (MAC) provides a broad spectrum of hearing services and products. As one of the city’s foremost privately held audiology companies, we’re committed to delivering impeccable service through our seasoned clinical team at every hearing centre.
Our Werribee clinic is just around the corner from Point Cook!
Find Your Nearest ClinicPoint Cook Ear Wax Removal Technique
Step 1: Assessment
Your healthcare provider specializing in audiology, will inquire about your auditory health background, general health, and any possible issues that might be at odds with ear wax removal. Prior to the process, a detailed examination of your ear canal with the use of a binocular microscope will be conducted by your audiologist to evaluate the circumstance. Following this evaluation, further actions will be communicated to you. During the ear wax elimination process, the importance of maintaining a motionless head is emphasised.
Step 2: Ear wax removal via micro-suction
Utilising a compact suction tube linked to a suction machine, the ear wax is evacuated from your ear canal, in a process much akin to the operation of a vacuum cleaner. In order to ensure an effective ear wax elimination, your head needs to remain stationary for the duration of the procedure.
Step 3: Ear wax removal using other techniques
If the technique of micro-suction is not effective in eradicating ear wax or ascertain foreign elements in your ear canal, your audiologist may opt for a different strategy. This might involve adopting specialized micro ear wax loops or forceps. These devices are built with precision and are used for sensitive tasks. The audiologist thoughtfully places the loop or forceps into the ear canal, protecting the delicate inner structures from harm. Once it’s in the correct spot, the tool is manipulated gently to grip and remove the ear wax or any foreign elements that might have found their way into your ear. Even though this procedure is typically rapid, it’s conducted with maximum care to ensure your peace of mind and well-being.
Step 4: If all wax cannot be removed
Removing earwax in a single visit is often the norm; however, there are conditions that make this unattainable, creating a need for a future appointment. Some scenarios making it unachievable to eliminate wax during the visit include: evidence of wax latching onto hair and skin inside the ear canal, presence of old wax hardened due to long periods and layered deeply, the omission of the prescribed pre-appointment wax softener drops, culminating in wax too rigid to extract.
In case of a required future appointment, rest assured your health professional will guide you through the process.
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