Step Into Melbourne Audiology Centre
Our team at Melbourne Audiology Centre (MAC) is committed to providing specialised hearing care in an environment that values both compassion and respect. Our accredited audiologists bring their extensive knowledge across all facets of auditory health, including conducting auditory checks, recommending suitable hearing aids, managing tinnitus, and providing auditory processing analysis, not to mention ear wax depletion. Whether you are a pensioner or a veteran, work in an area with high noise levels, or concerned about your hearing health for any other reason, MAC is at your service. You can find us in any of our eight conveniently located clinics across Melbourne.

Embrace The Unique Journey With MAC
At MAC, our dedication to you is what sets us apart. As independent, commission-free clinics, our care comes without pressure and is based on what you need in order to live your life to the fullest. All of our clinics make use of the latest equipment to ensure the highest accuracy of results. And, we’re fully independent – meaning you’ll always have choices, and never be steered towards one brand or option.
Our experienced audiologists and customer service staff are ready to welcome you— come and experience the MAC difference today.
Phone Us Today Request AppointmentHearing Services Narre Warren

Hearing Services
We offer a range of hearing services, including diagnostic clinical hearing tests, hearing aid fittings, tinnitus assessments and management options, hearing protection, and more.

Hearing Tests
Through comprehensive auditory evaluations, our audiologists are able to pinpoint any possible hearing loss you might be dealing with, to facilitate a tailored remedial approach.

Hearing Aids
By amplifying sounds, hearing aids aid in fostering deeper social relations, promoting self-sufficiency, and elevating your general state of wellness.

Tinnitus Management
Depending on the severity of your tinnitus, we provide a variety of interventions. These include tinnitus counselling to ease the psychological impact, sound therapy for acoustic balancing, and state-of-the-art sound amplification technology to improve auditory perception.

Auditory Processing Assessments
We take a team approach to the management of Auditory Processing Disorder, utilising environmental modifications, direct intervention, and compensatory strategies.

Ear Wax Removal
Ear wax (cerumen) can build up in the ear canal and may lead to temporary hearing loss, tinnitus, earaches, and more. We aim to resolve these issues using micro-suction, ear wax removal tools, or a combination of both.

About Us
We understand that each person’s hearing health differs from the next, so there’s no one approach that suits everybody. At our clinics, our focus is on the care that you need and deserve. No matter your age or lifestyle, we believe everybody has the right to hearing care, which is what we offer with the backing of years of experience.
Having served the Melbourne community since 2001, our qualified team of audiologists is well-known for delivering compassionate and understanding care. We take the time to conduct diagnostic hearing tests to determine which, if any, hearing difficulties you may be facing. Once we have the information we need, we work with you in a friendly yet professional manner— whether that be in English, Greek, Italian, Spanish or another language! Our aim is to help you feel as comfortable as possible in every way, from the way we converse to the way we provide our hearing care.
Learn more about us.
Why Melbourne Audiology Centre?
We Speak Your Language
We have team members fluent in multiple languages, including Greek, Italian, Spanish, Mandarin Macedonian, Polish, Bulgarian, and Russian, helping you to feel even more at ease.
Exceptional Care
All of our staff are dedicated to your hearing health and overall well-being above all else, offering a compassionate and friendly approach in addition to a wealth of audiology knowledge.
Commission-Free
As a commission-free clinic, we provide sincere and honest care based on your needs and goals without being driven by the need to make sales or reach targets.
20+ Years of Service
MAC was established in 2001 and has been delivering unparalleled hearing care and services to the people of Melbourne ever since.
Experienced Team
Our qualified audiologists are highly qualified in all aspects of hearing care, ensuring you’ll be in the best of hands.
How to Get Hearing Aids near Narre Warren
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Narre Warren to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.

General Audiology, Hearing Aids, Ear Wax Removal & Hearing Tests FAQ's
How do I find hearing aids near Narre Warren that are right for me?
The process of selecting the most suitable hearing aids is highly personalised. Numerous considerations are involved, like how pleasing and comfortable the aids feel, the standard of sound produced, how user-friendly they are, and how competently they boost hearing in situations with substantial ambient noise. Another crucial thing to bear in mind is your available funds and whether you qualify for any assistance through Australia’s Government Hearing Services Program, which is subject to particular regulations.
Who can hearing aids benefit?
People of every age dealing with hearing difficulties can benefit from hearing devices. Whether the hearing impairment is minor or major, the primary objectives of these aids are to enhance communication abilities, improve overall life satisfaction, and stimulate more active engagement with their environment.
Are hearing aids available on Medicare in Narre Warren?
While hearing aids are not covered by Medicare, the Australian Government Hearing Services Program (HSP) may provide them for certain people.
Who is eligible for subsidised hearing aids and hearing tests?
Thanks to the Commonwealth Hearing Services Program (HSP), eligible pensioners and clients of the Department of Veterans’ Affairs (DVA) have the chance to benefit from complimentary or reduced-cost hearing aids and services. Providers accredited under the HSP have demonstrated excellence and consistency through a stringent and ongoing accreditation process. This ensures clients receive top-notch care.
Take advantage of our subsidised hearing tests if you’re above 50 years old at all our medical centers. Also, those receiving pensions, ex-servicemen, and others who qualify under the Government’s Hearing Services Program could be eligible for a subsidized hearing test too. Don’t hesitate to reach out to us if you need more clarity about your eligibility.
Do I need a GP referral for a hearing test?
A referral from a general practitioner isn’t required for a hearing assessment to be conducted by an audiologist.
When should you get your hearing checked?
It’s generally recommended to have your hearing checked at age 65, though many people under 65 also have their hearing tested as part of their overall health assessments.
How much does it cost to get a hearing test or ear wax removal near Narre Warren?
A hearing examination at the Melbourne Audiology Centre is valued at $185 for customers paying the entire fee. It’s possible that you could qualify for a Medicare rebate, given that a General Practitioner refers you. We encourage you to get in touch for more specific information.
For ear wax removal, the standard rate is $130. A discount of 10% is accessible to senior citizens or pension cardholders. Unfortunately, this particular service is exempt from Medicare rebates.
How long does an ear wax removal procedure take and is it painful?
The factors impacting the duration and intensity of your procedure include wax volume, hardness and how far into your auditory canal it has lodged itself. The time allocated for your visit is half an hour. There’s a possibility that a follow-up visit might be necessary due to the location of the wax being more towards the inner ear, the solidity of the wax or perhaps if a wax softening solution wasn’t utilised pre-session.
Normally, you won’t feel a thing during the process, but in a few cases, there might be slight discomfort if the earwax is deeply embedded or impacted. Should any discomfort arise, the process will be ceased right away. In some instances, especially with deep-seated or hard wax, it might be necessary to schedule another appointment to ensure a safe and pain-free extraction. Following your procedure, your healthcare provider will provide further instructions.
Process of Ear Wax Removal near Narre Warren
Step 1: Assessment
Your audiologist will ask you about; your ear history, ear health, general health and any contraindications to ear wax removal. Before commencing, your audiologist will conduct a thorough inspection of your ear canal using the binocular microscope and assess the situation. They will advise you of the next steps. You will need to keep you head still during the whole ear wax removal procedure.
Step 2: Ear wax removal via micro-suction
The procedure for removing earwax involves a diminutive suction tube that’s connected to a suction device, functioning similarly to an ordinary vacuum cleaner. For the successful execution of the earwax extraction, it is vital to maintain a steady head position throughout the process.
Step 3: Ear wax removal using other techniques
Alternative procedures may be implemented by your audiologist if micro-suction proves unsuitable for the removal of earwax or other foreign bodies from your ear. One alternative could be the utilisation of specifically designed micro ear wax loops or forceps. These instruments, built for precision, are utilized for intricate tasks. Your audiologist will cautiously introduce the loop or forceps into the ear canal, ensuring that no harm comes to the fragile internal structures. Once correctly positioned, the instrument is adopted to softly seize and remove the wax or any other object that might be stuck in your ear. Despite its brisk nature, this procedure is carried out with great care to ensure your safety and comfort.
Step 4: If all wax cannot be removed
Ordinarily, earwax can be completely cleared out within a single session; however, circumstances wherein this can’t be achieved do occur, requiring an additional visit. Most often the inability to clear out the wax within a single session can be attributed to the following circumstances: the earwax has clung onto hairs and/or ear canal skin, the earwax is old and has built up thick stubborn layers over time, the recommended wax softening drops were not diligently applied in the 3-4 days leading up to the visit, impeding wax extraction due to hardness.
Should there be a need for a follow-up visit, your health practitioner will brief you accordingly.
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Melbourne Audiology Centre (MAC) offer a comprehensive range of hearing services and products. MAC is one of the longest established privately owned hearing companies in Melbourne – providing hearing services since 2001. With our highly experienced clinical team, you will be in the best of hands when you visit one of our hearing centres.
Our Dandenong clinic is just around the corner from Narre Warren!
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