Step Into Melbourne Audiology Centre
At Melbourne Audiology Centre (MAC), we offer dedicated hearing care in a welcoming, caring environment. Our qualified audiologists have experience across all areas of hearing health, from hearing tests and hearing aids selection to tinnitus management, auditory processing assessments, ear wax removal, and more. Whether you’re a pensioner or veteran, somebody who works in a noisy environment, or interested in your hearing health for any reason, we’re here to help at any of our eight clinics across Melbourne.

Embrace The Unique Journey With MAC
At MAC, our dedication to you is what sets us apart. As independent, commission-free clinics, our care comes without pressure and is based on what you need in order to live your life to the fullest. All of our clinics make use of the latest equipment to ensure the highest accuracy of results. And, we’re fully independent – meaning you’ll always have choices, and never be steered towards one brand or option.
Our experienced audiologists and customer service staff are ready to welcome you— come and experience the MAC difference today.
Phone Us Today Request AppointmentHearing Services in Keysborough

Hearing Services
As a trusted provider in the field of audiology, our hearing services include clinical hearing diagnostics, individualised fittings of hearing aids, tinnitus evaluations and its prospective treatment options. We also extend other services aimed at hearing conservation and protection.

Hearing Tests
Through comprehensive auditory evaluations, our audiologists are able to pinpoint any possible hearing loss you might be dealing with, to facilitate a tailored remedial approach.

Hearing Aids
Hearing aids are designed to amplify sounds, helping you to enhance social connections, regain independence, and improve your overall well-being.

Tinnitus Management
We offer various options for tinnitus management, including sound amplification technology, sound therapy, and tinnitus counselling to alleviate the effects tinnitus may have on your life.

Auditory Processing Assessments
Our method of handling Auditory Processing Disorder involves a collective effort. We apply a variety of tactics like changing the environment to suit the individual’s needs, directly intervening in certain situations, and adopting helpful strategies to make up for the disorder.

Ear Wax Removal
The buildup of cerumen, more commonly known as ear wax, in one’s ear canal can lead to certain issues like temporary auditory impairment, the annoying ringing noise of tinnitus, or even simple earaches. Our resolution is centered on employing a method called micro-suction or utilising instruments specifically made for ear wax extraction, or often times, a combination of both.

Get To Know Us
We understand that each person’s hearing health differs from the next, so there’s no one approach that suits everybody. At our clinics, our focus is on the care that you need and deserve. No matter your age or lifestyle, we believe everybody has the right to hearing care, which is what we offer with the backing of years of experience.
Having served the Melbourne community since 2001, our qualified team of audiologists is well-known for delivering compassionate and understanding care. We take the time to conduct diagnostic hearing tests to determine which, if any, hearing difficulties you may be facing. Once we have the information we need, we work with you in a friendly yet professional manner— whether that be in English, Greek, Italian, Spanish or another language! Our aim is to help you feel as comfortable as possible in every way, from the way we converse to the way we provide our hearing care.
Learn more about us.
Why Choose Melbourne Audiology Centre?
Speaking in Your Tongue
You can take comfort in knowing our team includes members fluent in a variety of languages, including Greek, Italian, Spanish, Mandarin, Macedonian, Polish, Bulgarian, and Russian.
Priority Care
Our staff stands committed to your audiological health and overall wellness first and foremost, offering a sympathetic approach complemented by an extensive understanding of audiology.
Free From Commissions
As a clinic void of commissions, we aim to provide heartfelt and straightforward care as per your requirements and ambitions, free from the pressure of making sales or hitting quotas.
Over 20 Years of Service
MAC, since its foundation in 2001, has consistently provided unmatched hearing care and services to Melbourne’s residents.
Skilled Team
Our certified audiologists hold significant expertise in hearing care, assuring you that you will be cared for by the best in the field.
Hearing Aids Keysborough
- Diagnostic Hearing Test
Our comprehensive hearing tests near Keysborough are designed to measure the extent of your hearing impairment, and to guide us in choosing the most suitable hearing aid tailored to your needs. - Select Your Hearing Aids
Our inventory features a wide variety of hearing aids from top-tier providers such as Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
Our dedication to you and your auditory journey doesn’t end once you’ve chosen your hearing aids. Regular evaluations of your hearing, routine inspections of your hearing aids, and ongoing adaptations to your changing requirements are all integral parts of our commitment.

Your Audiology Questions Answered
How do I find hearing aids near Keysborough that are right for me?
Choosing the right hearing aids for your needs entails an individualised process. There’s a range of aspects to consider, from their design and comfort features to sound clarity and ease of use. Moreover, their efficiency in amplifying sound amidst background noise also weighs heavily. Reflect on your financial resources and qualifications as well, and explore possible subsidies from the Australian Government Hearing Services Program, which is subject to particular regulations.
Who can hearing aids benefit?
Hearing aids may benefit people of all ages who experience hearing loss. Whether a person’s hearing loss is mild or severe, hearing aids aim to improve communication, enhance their quality of life, and increase their engagement with the world.
Are hearing aids available on Medicare in Keysborough?
While hearing aids are not covered by Medicare, the Australian Government Hearing Services Program (HSP) may provide them for certain people.
Who is eligible for subsidised hearing aids and hearing tests?
Eligible pensioners and clients enrolled with the Department of Veterans’ Affairs (DVA) can access hearing aids and relevant services either at greatly subsidized rates or free of charge, under the Commonwealth Hearing Services Program (HSP). To ensure the highest standard of care, providers accredited under HSP are subjected to rigorous vetting processes before and during their government accreditation period.
We offer subsidised hearing tests for those above 50 at our clinics. Along with them, pension receivers, former military personnel and those who fall under the Government’s Hearing Services Program may also receive subsidised hearing tests. If you need more information about your qualification, we are here to provide the necessary help and support.
Do I need a GP referral for a hearing test?
It’s not required to obtain a GP’s referral in order to undergo a hearing test administered by an audiologist.
When should you get your hearing checked?
It’s generally recommended to have your hearing checked at age 65, though many people under 65 also have their hearing tested as part of their overall health assessments.
How much does it cost to get a hearing test or ear wax removal near Keysborough?
A hearing examination at the Melbourne Audiology Centre is valued at $185 for customers paying the entire fee. It’s possible that you could qualify for a Medicare rebate, given that a General Practitioner refers you. We encourage you to get in touch for more specific information.
For ear wax removal, the standard rate is $130. A discount of 10% is accessible to senior citizens or pension cardholders. Unfortunately, this particular service is exempt from Medicare rebates.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
Keysborough Ear Wax Removal Technique
Step 1: Assessment
Enquiries about your ear health history, overall wellness and any potential hindrances to the ear wax extraction will be made by your audiologist. An exhaustive inspection of your ear canal using a binocular microscope will be performed prior to starting, by the audiologist, who will then evaluate the scenario. Guidance on the subsequent steps will be given thereafter. Throughout the complete ear wax removal process, it will be necessary for you to hold your head stationary.
Step 2: Ear wax removal via micro-suction
A small suction tube attached to a suction machine is used to remove the ear wax from your ear canal. This works a little bit like a vacuum cleaner. You will need to keep your head still during the whole ear wax removal procedure.
Step 3: Ear wax removal using other techniques
Your audiologist may employ alternative techniques if micro-suction isn’t suitable for eliminating earwax or foreign objects from your ear canal. One such method involves the use of specialised micro ear wax loops or forceps. These are highly precise instruments crafted for delicate tasks. The audiologist carefully inserts the loop or forceps into the ear canal, making sure to avoid damage to the sensitive internal structures. Once in position, the tool is used to gently grasp and extract the wax or any foreign material that may be lodged in your ear. This procedure is typically quick, but it’s performed with utmost caution to ensure your comfort and well-being.
Step 4: If all wax cannot be removed
In most cases wax can be entirely removed during the appointment; however there are instances where this is not possible and a subsequent appointment is necessary. Some of the main reasons that wax is not able to be removed during the appointment include: the wax has adhered to hair and/or skin within the ear canal, wax has been present for some time and has accumulated in layers that are quite deep and hard, wax spray/drops were not used for the full 3-4 days prior to the appointment and the wax is too hard to remove.
Your clinician will advise you about the need for any subsequent appointment.
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How To Find Us
Melbourne Audiology Centre (MAC) offer a comprehensive range of hearing services and products. MAC is one of the longest established privately owned hearing companies in Melbourne – providing hearing services since 2001. With our highly experienced clinical team, you will be in the best of hands when you visit one of our hearing centres.
Our Dandenong clinic is just around the corner from Keysborough!
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