Step Into Melbourne Audiology Centre
Our team at Melbourne Audiology Centre (MAC) is committed to providing specialised hearing care in an environment that values both compassion and respect. Our accredited audiologists bring their extensive knowledge across all facets of auditory health, including conducting auditory checks, recommending suitable hearing aids, managing tinnitus, and providing auditory processing analysis, not to mention ear wax depletion. Whether you are a pensioner or a veteran, work in an area with high noise levels, or concerned about your hearing health for any other reason, MAC is at your service. You can find us in any of our eight conveniently located clinics across Melbourne.

Embrace The Unique Journey With MAC
What distinguishes MAC is our commitment to providing you with quality, independent care. We operate independent, non-commission clinics, providing care that’s tailored to your exact needs, ultimately helping you live your life to its maximum potential. Our clinics are equipped with cutting-edge apparatus, ensuring accuracy in results. Also, our complete independence ensures you have a variety of options, without any bias towards a specific brand or service.
Our adept audiologists and dedicated customer service team can’t wait to meet you— step in to discover the unique MAC experience.
Phone Us Today Request AppointmentHearing Services in Hoppers Crossing

Hearing Services
We are proud to provide a variety of hearing services. This includes conducting clinical diagnostic tests for hearing, custom fitting of hearing aids, assessment and management of tinnitus related issues, and options for effective hearing conservation, among several other services.

Hearing Tests
Through comprehensive auditory evaluations, our audiologists are able to pinpoint any possible hearing loss you might be dealing with, to facilitate a tailored remedial approach.

Hearing Aids
The purpose of hearing aids is to increase sound intensity, thus facilitating deeper social interaction, offering regained autonomy, and bettering your holistic health and wellness.

Tinnitus Management
Depending on the severity of your tinnitus, we provide a variety of interventions. These include tinnitus counselling to ease the psychological impact, sound therapy for acoustic balancing, and state-of-the-art sound amplification technology to improve auditory perception.

Auditory Processing Assessments
We take a team approach to the management of Auditory Processing Disorder, utilising environmental modifications, direct intervention, and compensatory strategies.

Ear Wax Removal
The buildup of cerumen, more commonly known as ear wax, in one’s ear canal can lead to certain issues like temporary auditory impairment, the annoying ringing noise of tinnitus, or even simple earaches. Our resolution is centered on employing a method called micro-suction or utilising instruments specifically made for ear wax extraction, or often times, a combination of both.

Get To Know Us
We recognise that everyone’s auditory health is different, making it impossible to apply a one-size-fits-all approach. Therefore, our clinics are dedicated to providing you with the personalised and required care that you deserve. Regardless of age or lifestyle, we hold the position that every individual is entitled to hearing care. This belief is at the core of our service, elevated by our extensive experience.
Established since 2001 and known throughout Melbourne, our team of credentialed audiologists is commended for their empathetic and understanding care. In order to ascertain your hearing difficulties, we take the initiative to conduct comprehensive diagnostic hearing tests. Armed with the necessary data, we work with you in an amicable yet highly professional tone, in English, Greek, Italian, Spanish or any language you prefer. Our goal extends beyond providing hearing care – we aim to make you as comfortable as possible as we converse and deliver our services.
Discover more about us.
Why Melbourne Audiology Centre?
Speaking in Your Tongue
You can take comfort in knowing our team includes members fluent in a variety of languages, including Greek, Italian, Spanish, Mandarin, Macedonian, Polish, Bulgarian, and Russian.
Priority Care
Our staff stands committed to your audiological health and overall wellness first and foremost, offering a sympathetic approach complemented by an extensive understanding of audiology.
Free From Commissions
As a clinic void of commissions, we aim to provide heartfelt and straightforward care as per your requirements and ambitions, free from the pressure of making sales or hitting quotas.
Over 20 Years of Service
MAC, since its foundation in 2001, has consistently provided unmatched hearing care and services to Melbourne’s residents.
Skilled Team
Our certified audiologists hold significant expertise in hearing care, assuring you that you will be cared for by the best in the field.
How to Get Hearing Aids near Hoppers Crossing
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Hoppers Crossing to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.

General Audiology, Hearing Aids, Ear Wax Removal & Hearing Tests FAQ's
How do I find hearing aids near Hoppers Crossing that are right for me?
The process of selecting the most suitable hearing aids is highly personalised. Numerous considerations are involved, like how pleasing and comfortable the aids feel, the standard of sound produced, how user-friendly they are, and how competently they boost hearing in situations with substantial ambient noise. Another crucial thing to bear in mind is your available funds and whether you qualify for any assistance through Australia’s Government Hearing Services Program, which is subject to particular regulations.
Who can hearing aids benefit?
Hearing aids may benefit people of all ages who experience hearing loss. Whether a person’s hearing loss is mild or severe, hearing aids aim to improve communication, enhance their quality of life, and increase their engagement with the world.
Are hearing aids available on Medicare in Hoppers Crossing?
Although Medicare does not provide coverage for hearing aids, the Hearing Services Program (HSP) by the Australian Government may provide them to eligible individuals.
Who is eligible for subsidised hearing aids and hearing tests?
Eligible pensioners and clients enrolled with the Department of Veterans’ Affairs (DVA) can access hearing aids and relevant services either at greatly subsidized rates or free of charge, under the Commonwealth Hearing Services Program (HSP). To ensure the highest standard of care, providers accredited under HSP are subjected to rigorous vetting processes before and during their government accreditation period.
We offer subsidised hearing tests for those above 50 at our clinics. Along with them, pension receivers, former military personnel and those who fall under the Government’s Hearing Services Program may also receive subsidised hearing tests. If you need more information about your qualification, we are here to provide the necessary help and support.
Do I need a GP referral for a hearing test?
No, you do not need a referral from a GP to access a hearing test performed by an audiologist.
When should you get your hearing checked?
It’s generally recommended to have your hearing checked at age 65, though many people under 65 also have their hearing tested as part of their overall health assessments.
How much does it cost to get a hearing test or ear wax removal near Hoppers Crossing?
If you’re paying the total fee out of pocket, expect to pay $185 for a hearing exam. With a referral from a General Practitioner, you might be eligible for Medicare rebates at the Melbourne Audiology Centre. Reach out to us for further details.
Our ear wax removal service is priced at $130, which covers treatment for both ears. We provide a discount of 10% for individuals who possess a senior or pensioner card. Please note, this service does not qualify for a Medicare refund.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
Process of Ear Wax Removal near Hoppers Crossing
Step 1: Assessment
Enquiries about your ear health history, overall wellness and any potential hindrances to the ear wax extraction will be made by your audiologist. An exhaustive inspection of your ear canal using a binocular microscope will be performed prior to starting, by the audiologist, who will then evaluate the scenario. Guidance on the subsequent steps will be given thereafter. Throughout the complete ear wax removal process, it will be necessary for you to hold your head stationary.
Step 2: Ear wax removal via micro-suction
A small suction tube attached to a suction machine is used to remove the ear wax from your ear canal. This works a little bit like a vacuum cleaner. You will need to keep your head still during the whole ear wax removal procedure.
Step 3: Ear wax removal using other techniques
Your audiologist may employ alternative techniques if micro-suction isn’t suitable for eliminating earwax or foreign objects from your ear canal. One such method involves the use of specialised micro ear wax loops or forceps. These are highly precise instruments crafted for delicate tasks. The audiologist carefully inserts the loop or forceps into the ear canal, making sure to avoid damage to the sensitive internal structures. Once in position, the tool is used to gently grasp and extract the wax or any foreign material that may be lodged in your ear. This procedure is typically quick, but it’s performed with utmost caution to ensure your comfort and well-being.
Step 4: If all wax cannot be removed
In most cases wax can be entirely removed during the appointment; however there are instances where this is not possible and a subsequent appointment is necessary. Some of the main reasons that wax is not able to be removed during the appointment include: the wax has adhered to hair and/or skin within the ear canal, wax has been present for some time and has accumulated in layers that are quite deep and hard, wax spray/drops were not used for the full 3-4 days prior to the appointment and the wax is too hard to remove.
Your clinician will advise you about the need for any subsequent appointment.
Brands We Provide






How To Find Us
Serving Melbourne since 2001, Melbourne Audiology Centre (MAC) provides a broad spectrum of hearing services and products. As one of the city’s foremost privately held audiology companies, we’re committed to delivering impeccable service through our seasoned clinical team at every hearing centre.
Our Werribee clinic is just around the corner from Hoppers Crossing!
Find Your Nearest Clinic