Welcome To Melbourne Audiology Centre
Our team at Melbourne Audiology Centre (MAC) is committed to providing specialised hearing care in an environment that values both compassion and respect. Our accredited audiologists bring their extensive knowledge across all facets of auditory health, including conducting auditory checks, recommending suitable hearing aids, managing tinnitus, and providing auditory processing analysis, not to mention ear wax depletion. Whether you are a pensioner or a veteran, work in an area with high noise levels, or concerned about your hearing health for any other reason, MAC is at your service. You can find us in any of our eight conveniently located clinics across Melbourne.
Discover What Sets MAC Apart
What distinguishes MAC is our commitment to providing you with quality, independent care. We operate independent, non-commission clinics, providing care that’s tailored to your exact needs, ultimately helping you live your life to its maximum potential. Our clinics are equipped with cutting-edge apparatus, ensuring accuracy in results. Also, our complete independence ensures you have a variety of options, without any bias towards a specific brand or service.
Our adept audiologists and dedicated customer service team can’t wait to meet you— step in to discover the unique MAC experience.
Phone Us Today Request AppointmentHearing Services in Epping
Hearing Services
As a trusted provider in the field of audiology, our hearing services include clinical hearing diagnostics, individualised fittings of hearing aids, tinnitus evaluations and its prospective treatment options. We also extend other services aimed at hearing conservation and protection.
Hearing Tests
Our audiology specialists use hearing assessments to identify potential auditory deficiencies you might be experiencing, enabling us to provide suitable solutions for treatment.
Hearing Aids
By amplifying sounds, hearing aids aid in fostering deeper social relations, promoting self-sufficiency, and elevating your general state of wellness.
Tinnitus Management
Depending on the severity of your tinnitus, we provide a variety of interventions. These include tinnitus counselling to ease the psychological impact, sound therapy for acoustic balancing, and state-of-the-art sound amplification technology to improve auditory perception.
Auditory Processing Assessments
We take a team approach to the management of Auditory Processing Disorder, utilising environmental modifications, direct intervention, and compensatory strategies.
Ear Wax Removal
Gradual accumulation of ear wax (cerumen) in your ear canal might cause symptoms like reduced hearing capability, buzzing sounds in the ears (tinnitus), ear discomfort, among others. Our approach is aimed at mitigating these problems through the implementation of micro-suction technique, the use of specific tools designed to remove ear wax, or a cohesive use of both procedures.
About Us
We recognise that everyone’s auditory health is different, making it impossible to apply a one-size-fits-all approach. Therefore, our clinics are dedicated to providing you with the personalised and required care that you deserve. Regardless of age or lifestyle, we hold the position that every individual is entitled to hearing care. This belief is at the core of our service, elevated by our extensive experience.
Established since 2001 and known throughout Melbourne, our team of credentialed audiologists is commended for their empathetic and understanding care. In order to ascertain your hearing difficulties, we take the initiative to conduct comprehensive diagnostic hearing tests. Armed with the necessary data, we work with you in an amicable yet highly professional tone, in English, Greek, Italian, Spanish or any language you prefer. Our goal extends beyond providing hearing care – we aim to make you as comfortable as possible as we converse and deliver our services.
Discover more about us.
Why Melbourne Audiology Centre?
We Speak Your Language
We have team members fluent in multiple languages, including Greek, Italian, Spanish, Mandarin Macedonian, Polish, Bulgarian, and Russian, helping you to feel even more at ease.
Exceptional Care
All of our staff are dedicated to your hearing health and overall well-being above all else, offering a compassionate and friendly approach in addition to a wealth of audiology knowledge.
Commission-Free
As a commission-free clinic, we provide sincere and honest care based on your needs and goals without being driven by the need to make sales or reach targets.
20+ Years of Service
MAC was established in 2001 and has been delivering unparalleled hearing care and services to the people of Melbourne ever since.
Experienced Team
Our qualified audiologists are highly qualified in all aspects of hearing care, ensuring you’ll be in the best of hands.
How to Get Hearing Aids in Epping
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Epping to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.
General Audiology, Hearing Aids, Ear Wax Removal & Hearing Tests FAQ's
How do I find hearing aids near Epping that are right for me?
The process of selecting the most suitable hearing aids is highly personalised. Numerous considerations are involved, like how pleasing and comfortable the aids feel, the standard of sound produced, how user-friendly they are, and how competently they boost hearing in situations with substantial ambient noise. Another crucial thing to bear in mind is your available funds and whether you qualify for any assistance through Australia’s Government Hearing Services Program, which is subject to particular regulations.
Who can hearing aids benefit?
Hearing assistance devices can be helpful to individuals from all life stages who are struggling with hearing difficulties. No matter the degree of hearing loss – from slight to significant – the purpose of these aids is to boost communication capabilities, elevate the quality of their day-to-day life, and promote greater participation in worldly interactions.
Are hearing aids available on Medicare in Epping?
While hearing aids are not covered by Medicare, the Australian Government Hearing Services Program (HSP) may provide them for certain people.
Who is eligible for subsidised hearing aids and hearing tests?
Eligible pensioners and clients enrolled with the Department of Veterans’ Affairs (DVA) can access hearing aids and relevant services either at greatly subsidized rates or free of charge, under the Commonwealth Hearing Services Program (HSP). To ensure the highest standard of care, providers accredited under HSP are subjected to rigorous vetting processes before and during their government accreditation period.
We offer subsidised hearing tests for those above 50 at our clinics. Along with them, pension receivers, former military personnel and those who fall under the Government’s Hearing Services Program may also receive subsidised hearing tests. If you need more information about your qualification, we are here to provide the necessary help and support.
Do I need a GP referral for a hearing test?
A referral from a general practitioner isn’t required for a hearing assessment to be conducted by an audiologist.
When should you get your hearing checked?
Most healthcare practitioners suggest that individuals should get a hearing evaluation once they reach the age of 65. However, it’s not uncommon for those below 65 to also undergo hearing assessments as part of routine health checks.
How much does it cost to get a hearing test or ear wax removal near Epping?
For full-fee-paying individuals, a hearing test costs $185. Medicare rebates may be available with a GP referral addressed to Melbourne Audiology Centre— please contact us for more information.
The cost for ear wax removal is $130 for both ears. We offer a pensioner/senior card holders 10% discount. There is no Medicare rebate for this service.
How long does an ear wax removal procedure take and is it painful?
We will need to assess the solidity and quantity of your ear wax as well as its depth in the ear canal to determine the procedure to follow. We have set aside 30 minutes for your consultation. In some instances, it becomes necessary to schedule a secondary consultation, in scenarios where the wax lies deep within the ear canal, when the wax is particularly hardened, or when there has been no pre-treatment with a wax-softening agent before your visit.
The procedure is generally without discomfort although if the wax is deep-seated and impacted, some individuals might experience some unease. The process will be immediately halted if it turns unbearable. If the wax is deeply lodged or impacted, there may be a need for a follow-up appointment to ensure a safe, pain-free extraction. Your medical practitioner will guide you regarding the next steps.
How To Find Us
Melbourne Audiology Centre (MAC) offer a comprehensive range of hearing services and products. MAC is one of the longest established privately owned hearing companies in Melbourne – providing hearing services since 2001. With our highly experienced clinical team, you will be in the best of hands when you visit one of our hearing centres.
Our Thomastown clinic is just around the corner from Epping!
Find Your Nearest ClinicEpping Ear Wax Removal Technique
Step 1: Assessment
Enquiries about your ear health history, overall wellness and any potential hindrances to the ear wax extraction will be made by your audiologist. An exhaustive inspection of your ear canal using a binocular microscope will be performed prior to starting, by the audiologist, who will then evaluate the scenario. Guidance on the subsequent steps will be given thereafter. Throughout the complete ear wax removal process, it will be necessary for you to hold your head stationary.
Step 2: Ear wax removal via micro-suction
A small suction tube attached to a suction machine is used to remove the ear wax from your ear canal. This works a little bit like a vacuum cleaner. You will need to keep your head still during the whole ear wax removal procedure.
Step 3: Ear wax removal using other techniques
Your audiologist may employ alternative techniques if micro-suction isn’t suitable for eliminating earwax or foreign objects from your ear canal. One such method involves the use of specialised micro ear wax loops or forceps. These are highly precise instruments crafted for delicate tasks. The audiologist carefully inserts the loop or forceps into the ear canal, making sure to avoid damage to the sensitive internal structures. Once in position, the tool is used to gently grasp and extract the wax or any foreign material that may be lodged in your ear. This procedure is typically quick, but it’s performed with utmost caution to ensure your comfort and well-being.
Step 4: If all wax cannot be removed
In most cases wax can be entirely removed during the appointment; however there are instances where this is not possible and a subsequent appointment is necessary. Some of the main reasons that wax is not able to be removed during the appointment include: the wax has adhered to hair and/or skin within the ear canal, wax has been present for some time and has accumulated in layers that are quite deep and hard, wax spray/drops were not used for the full 3-4 days prior to the appointment and the wax is too hard to remove.
Your clinician will advise you about the need for any subsequent appointment.
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