Welcome To Melbourne Audiology Centre
Experience comprehensive hearing healthcare at Melbourne Audiology Centre (MAC), a place where we combine dedication and compassion to build a supportive space for our patients. Our crew of certified audiologists draws from a broad spectrum of expertise, offering services from conducting hearing tests to assisting with hearing aids selection. Additionally, we cater to tinnitus management, auditory processing evaluations, and ear wax removal, among others. We welcome individuals from all walks of life whether you’re a retiree, veteran, or someone who operates in a noisy workspace. MAC has eight convenient locations throughout Melbourne for all your hearing health concerns.

Experience The MAC Difference
What distinguishes MAC is our commitment to providing you with quality, independent care. We operate independent, non-commission clinics, providing care that’s tailored to your exact needs, ultimately helping you live your life to its maximum potential. Our clinics are equipped with cutting-edge apparatus, ensuring accuracy in results. Also, our complete independence ensures you have a variety of options, without any bias towards a specific brand or service.
Our adept audiologists and dedicated customer service team can’t wait to meet you— step in to discover the unique MAC experience.
Phone Us Today Request AppointmentHearing Services Craigieburn

Hearing Services
We are proud to provide a variety of hearing services. This includes conducting clinical diagnostic tests for hearing, custom fitting of hearing aids, assessment and management of tinnitus related issues, and options for effective hearing conservation, among several other services.

Hearing Tests
Hearing tests allow our audiologists to detect any hearing impairments you may have so we can assist with appropriate treatment options.

Hearing Aids
The purpose of hearing aids is to increase sound intensity, thus facilitating deeper social interaction, offering regained autonomy, and bettering your holistic health and wellness.

Tinnitus Management
Depending on the severity of your tinnitus, we provide a variety of interventions. These include tinnitus counselling to ease the psychological impact, sound therapy for acoustic balancing, and state-of-the-art sound amplification technology to improve auditory perception.

Auditory Processing Assessments
Our method of handling Auditory Processing Disorder involves a collective effort. We apply a variety of tactics like changing the environment to suit the individual’s needs, directly intervening in certain situations, and adopting helpful strategies to make up for the disorder.

Ear Wax Removal
Gradual accumulation of ear wax (cerumen) in your ear canal might cause symptoms like reduced hearing capability, buzzing sounds in the ears (tinnitus), ear discomfort, among others. Our approach is aimed at mitigating these problems through the implementation of micro-suction technique, the use of specific tools designed to remove ear wax, or a cohesive use of both procedures.

Get To Know Us
We understand that each person’s hearing health differs from the next, so there’s no one approach that suits everybody. At our clinics, our focus is on the care that you need and deserve. No matter your age or lifestyle, we believe everybody has the right to hearing care, which is what we offer with the backing of years of experience.
Having served the Melbourne community since 2001, our qualified team of audiologists is well-known for delivering compassionate and understanding care. We take the time to conduct diagnostic hearing tests to determine which, if any, hearing difficulties you may be facing. Once we have the information we need, we work with you in a friendly yet professional manner— whether that be in English, Greek, Italian, Spanish or another language! Our aim is to help you feel as comfortable as possible in every way, from the way we converse to the way we provide our hearing care.
Learn more about us.
Why Choose Melbourne Audiology Centre?
Speaking in Your Tongue
You can take comfort in knowing our team includes members fluent in a variety of languages, including Greek, Italian, Spanish, Mandarin, Macedonian, Polish, Bulgarian, and Russian.
Priority Care
Our staff stands committed to your audiological health and overall wellness first and foremost, offering a sympathetic approach complemented by an extensive understanding of audiology.
Free From Commissions
As a clinic void of commissions, we aim to provide heartfelt and straightforward care as per your requirements and ambitions, free from the pressure of making sales or hitting quotas.
Over 20 Years of Service
MAC, since its foundation in 2001, has consistently provided unmatched hearing care and services to Melbourne’s residents.
Skilled Team
Our certified audiologists hold significant expertise in hearing care, assuring you that you will be cared for by the best in the field.
Hearing Aids Craigieburn
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Craigieburn to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.

General Audiology, Hearing Aids, Ear Wax Removal & Hearing Tests FAQ's
How do I find hearing aids near Craigieburn that are right for me?
Finding the right hearing aids for you is a personal journey. Several factors will come into play, such as the aesthetics and comfort of the hearing aids, sound quality, user-friendliness, and their effectiveness in enhancing hearing in noisy environments. It’s also important to consider your budget and eligibility, including any potential benefits from the Australian Government Hearing Services Program (subject to certain conditions).
Who can hearing aids benefit?
Hearing aids may benefit people of all ages who experience hearing loss. Whether a person’s hearing loss is mild or severe, hearing aids aim to improve communication, enhance their quality of life, and increase their engagement with the world.
Are hearing aids available on Medicare in Craigieburn?
Despite hearing aids not being part of the Medicare coverage, a select group of individuals may receive these devices through the Hearing Services Program (HSP) facilitated by the Australian Government.
Who is eligible for subsidised hearing aids and hearing tests?
Thanks to the Commonwealth Hearing Services Program (HSP), eligible pensioners and clients of the Department of Veterans’ Affairs (DVA) have the chance to benefit from complimentary or reduced-cost hearing aids and services. Providers accredited under the HSP have demonstrated excellence and consistency through a stringent and ongoing accreditation process. This ensures clients receive top-notch care.
Take advantage of our subsidised hearing tests if you’re above 50 years old at all our medical centers. Also, those receiving pensions, ex-servicemen, and others who qualify under the Government’s Hearing Services Program could be eligible for a subsidized hearing test too. Don’t hesitate to reach out to us if you need more clarity about your eligibility.
Do I need a GP referral for a hearing test?
A referral from a general practitioner isn’t required for a hearing assessment to be conducted by an audiologist.
When should you get your hearing checked?
Most healthcare practitioners suggest that individuals should get a hearing evaluation once they reach the age of 65. However, it’s not uncommon for those below 65 to also undergo hearing assessments as part of routine health checks.
How much does it cost to get a hearing test or ear wax removal near Craigieburn?
A hearing examination at the Melbourne Audiology Centre is valued at $185 for customers paying the entire fee. It’s possible that you could qualify for a Medicare rebate, given that a General Practitioner refers you. We encourage you to get in touch for more specific information.
For ear wax removal, the standard rate is $130. A discount of 10% is accessible to senior citizens or pension cardholders. Unfortunately, this particular service is exempt from Medicare rebates.
How long does an ear wax removal procedure take and is it painful?
This will depend on how deep in the ear canal the wax is located, how much there is and how hard the wax is. Your appointment is for 30min. Occasionally, a second appointment may be required if the wax is deep in the ear canal, if the wax is hard or if you didn’t use wax softener to soften the wax prior to your appointment.
Generally it is painless, however some people may experience some discomfort especially if the wax is impacted and deep in the ear canal. If it does become uncomfortable, the procedure will be stopped immediately. A subsequent appointment may be recommended in order to safely and painlessly remove deep or impacted wax. You clinician will advise you on what to do next.
Visit Our Centre
Melbourne Audiology Centre (MAC) offer a comprehensive range of hearing services and products. MAC is one of the longest established privately owned hearing companies in Melbourne – providing hearing services since 2001. With our highly experienced clinical team, you will be in the best of hands when you visit one of our hearing centres.
Our Thomastown clinic is just around the corner from Craigieburn!
Find Your Nearest ClinicOur Ear Wax Removal Technique near Craigieburn
Step 1: Assessment
Your audiologist will ask you about; your ear history, ear health, general health and any contraindications to ear wax removal. Before commencing, your audiologist will conduct a thorough inspection of your ear canal using the binocular microscope and assess the situation. They will advise you of the next steps. You will need to keep you head still during the whole ear wax removal procedure.
Step 2: Ear wax removal via micro-suction
The procedure for removing earwax involves a diminutive suction tube that’s connected to a suction device, functioning similarly to an ordinary vacuum cleaner. For the successful execution of the earwax extraction, it is vital to maintain a steady head position throughout the process.
Step 3: Ear wax removal using other techniques
Alternative procedures may be implemented by your audiologist if micro-suction proves unsuitable for the removal of earwax or other foreign bodies from your ear. One alternative could be the utilisation of specifically designed micro ear wax loops or forceps. These instruments, built for precision, are utilized for intricate tasks. Your audiologist will cautiously introduce the loop or forceps into the ear canal, ensuring that no harm comes to the fragile internal structures. Once correctly positioned, the instrument is adopted to softly seize and remove the wax or any other object that might be stuck in your ear. Despite its brisk nature, this procedure is carried out with great care to ensure your safety and comfort.
Step 4: If all wax cannot be removed
Ordinarily, earwax can be completely cleared out within a single session; however, circumstances wherein this can’t be achieved do occur, requiring an additional visit. Most often the inability to clear out the wax within a single session can be attributed to the following circumstances: the earwax has clung onto hairs and/or ear canal skin, the earwax is old and has built up thick stubborn layers over time, the recommended wax softening drops were not diligently applied in the 3-4 days leading up to the visit, impeding wax extraction due to hardness.
Should there be a need for a follow-up visit, your health practitioner will brief you accordingly.
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