Melbourne Audiology Centre Is Here To Help
Experience comprehensive hearing healthcare at Melbourne Audiology Centre (MAC), a place where we combine dedication and compassion to build a supportive space for our patients. Our crew of certified audiologists draws from a broad spectrum of expertise, offering services from conducting hearing tests to assisting with hearing aids selection. Additionally, we cater to tinnitus management, auditory processing evaluations, and ear wax removal, among others. We welcome individuals from all walks of life whether you’re a retiree, veteran, or someone who operates in a noisy workspace. MAC has eight convenient locations throughout Melbourne for all your hearing health concerns.

Hearing Services in Cairnlea

Hearing Services
As a trusted provider in the field of audiology, our hearing services include clinical hearing diagnostics, individualised fittings of hearing aids, tinnitus evaluations and its prospective treatment options. We also extend other services aimed at hearing conservation and protection.

Hearing Tests
Our audiology specialists use hearing assessments to identify potential auditory deficiencies you might be experiencing, enabling us to provide suitable solutions for treatment.

Hearing Aids
By amplifying sounds, hearing aids aid in fostering deeper social relations, promoting self-sufficiency, and elevating your general state of wellness.

Tinnitus Management
We offer various options for tinnitus management, including sound amplification technology, sound therapy, and tinnitus counselling to alleviate the effects tinnitus may have on your life.

Auditory Processing Assessments
We take a team approach to the management of Auditory Processing Disorder, utilising environmental modifications, direct intervention, and compensatory strategies.

Ear Wax Removal
The buildup of cerumen, more commonly known as ear wax, in one’s ear canal can lead to certain issues like temporary auditory impairment, the annoying ringing noise of tinnitus, or even simple earaches. Our resolution is centered on employing a method called micro-suction or utilising instruments specifically made for ear wax extraction, or often times, a combination of both.

Get To Know Us
We understand that each person’s hearing health differs from the next, so there’s no one approach that suits everybody. At our clinics, our focus is on the care that you need and deserve. No matter your age or lifestyle, we believe everybody has the right to hearing care, which is what we offer with the backing of years of experience.
Having served the Melbourne community since 2001, our qualified team of audiologists is well-known for delivering compassionate and understanding care. We take the time to conduct diagnostic hearing tests to determine which, if any, hearing difficulties you may be facing. Once we have the information we need, we work with you in a friendly yet professional manner— whether that be in English, Greek, Italian, Spanish or another language! Our aim is to help you feel as comfortable as possible in every way, from the way we converse to the way we provide our hearing care.
Learn more about us.
Why Choose Melbourne Audiology Centre?
Speaking in Your Tongue
You can take comfort in knowing our team includes members fluent in a variety of languages, including Greek, Italian, Spanish, Mandarin, Macedonian, Polish, Bulgarian, and Russian.
Priority Care
Our staff stands committed to your audiological health and overall wellness first and foremost, offering a sympathetic approach complemented by an extensive understanding of audiology.
Free From Commissions
As a clinic void of commissions, we aim to provide heartfelt and straightforward care as per your requirements and ambitions, free from the pressure of making sales or hitting quotas.
Over 20 Years of Service
MAC, since its foundation in 2001, has consistently provided unmatched hearing care and services to Melbourne’s residents.
Skilled Team
Our certified audiologists hold significant expertise in hearing care, assuring you that you will be cared for by the best in the field.

Experience The MAC Difference
At MAC, we place great value in prioritising your needs, making us stand out in the crowd. As autonomous and non-commission based clinics, we strive to provide you with care that is pressure-free and truly caters to your needs, empowering you to live life to its maximum capacity. We use the most modern equipment across all our clinics for accuracy in the results. Being fully autonomous, we ensure a varied range of options, without any obligation to a specific brand.
Get ready to be warmly welcomed by our highly-qualified audiologists and committed customer service personnel— step into our world to experience the exceptional MAC service today.
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Frequently Asked Questions around Hearing Aids, Ear Wax Removal & Hearing Tests
How do I find hearing aids near Cairnlea that are right for me?
Finding the right hearing aids for you is a personal journey. Several factors will come into play, such as the aesthetics and comfort of the hearing aids, sound quality, user-friendliness, and their effectiveness in enhancing hearing in noisy environments. It’s also important to consider your budget and eligibility, including any potential benefits from the Australian Government Hearing Services Program (subject to certain conditions).
Who can hearing aids benefit?
Hearing assistance devices can be helpful to individuals from all life stages who are struggling with hearing difficulties. No matter the degree of hearing loss – from slight to significant – the purpose of these aids is to boost communication capabilities, elevate the quality of their day-to-day life, and promote greater participation in worldly interactions.
Are hearing aids available on Medicare in Cairnlea?
Despite hearing aids not being part of the Medicare coverage, a select group of individuals may receive these devices through the Hearing Services Program (HSP) facilitated by the Australian Government.
Who is eligible for subsidised hearing aids and hearing tests?
Qualified pensioners and DVA clients have the opportunity to access free or subsidised hearing services, which include hearing aids. These services are made possible through the Commonwealth Hearing Services Program (HSP). Accredited providers under the HSP undergo a rigorous process to attain and maintain their government accreditation, ensuring high-quality care for eligible individuals.
If you’re aged over 50 years, you can get a subsidised hearing test at any of our clinics. Additionally, pensioners, veterans, and other eligible clients under the Government’s Hearing Services Program may also be eligible for a subsidised hearing test. If you’re unsure about your eligibility, feel free to contact us for further information.
Do I need a GP referral for a hearing test?
A referral from a general practitioner isn’t required for a hearing assessment to be conducted by an audiologist.
When should you get your hearing checked?
Most healthcare practitioners suggest that individuals should get a hearing evaluation once they reach the age of 65. However, it’s not uncommon for those below 65 to also undergo hearing assessments as part of routine health checks.
How much does it cost to get a hearing test or ear wax removal near Cairnlea?
For full-fee-paying individuals, a hearing test costs $185. Medicare rebates may be available with a GP referral addressed to Melbourne Audiology Centre— please contact us for more information.
The cost for ear wax removal is $130 for both ears. We offer a pensioner/senior card holders 10% discount. There is no Medicare rebate for this service.
How long does an ear wax removal procedure take and is it painful?
We will need to assess the solidity and quantity of your ear wax as well as its depth in the ear canal to determine the procedure to follow. We have set aside 30 minutes for your consultation. In some instances, it becomes necessary to schedule a secondary consultation, in scenarios where the wax lies deep within the ear canal, when the wax is particularly hardened, or when there has been no pre-treatment with a wax-softening agent before your visit.
The procedure is generally without discomfort although if the wax is deep-seated and impacted, some individuals might experience some unease. The process will be immediately halted if it turns unbearable. If the wax is deeply lodged or impacted, there may be a need for a follow-up appointment to ensure a safe, pain-free extraction. Your medical practitioner will guide you regarding the next steps.
How to Get Hearing Aids near Cairnlea
- Diagnostic Hearing Test
We perform diagnostic hearing tests near Cairnlea to determine the severity of your hearing loss and which hearing aids may be the best option for you. - Select Your Hearing Aids
We offer an extensive range of hearing aids from leading manufacturers, including Oticon, Phonak, Unitron, Starkey, Widex, Signia, Resound, and Bernafon. - MAC Aftercare
We stay committed to you and your hearing journey long after you’ve selected your hearing aids. We will regularly assess your hearing, check your hearing aids, and address any changing needs over time.

Cairnlea Ear Wax Removal Technique
Step 1: Assessment
Your audiologist will ask you about; your ear history, ear health, general health and any contraindications to ear wax removal. Before commencing, your audiologist will conduct a thorough inspection of your ear canal using the binocular microscope and assess the situation. They will advise you of the next steps. You will need to keep you head still during the whole ear wax removal procedure.
Step 2: Ear wax removal via micro-suction
The procedure for removing earwax involves a diminutive suction tube that’s connected to a suction device, functioning similarly to an ordinary vacuum cleaner. For the successful execution of the earwax extraction, it is vital to maintain a steady head position throughout the process.
Step 3: Ear wax removal using other techniques
Alternative procedures may be implemented by your audiologist if micro-suction proves unsuitable for the removal of earwax or other foreign bodies from your ear. One alternative could be the utilisation of specifically designed micro ear wax loops or forceps. These instruments, built for precision, are utilized for intricate tasks. Your audiologist will cautiously introduce the loop or forceps into the ear canal, ensuring that no harm comes to the fragile internal structures. Once correctly positioned, the instrument is adopted to softly seize and remove the wax or any other object that might be stuck in your ear. Despite its brisk nature, this procedure is carried out with great care to ensure your safety and comfort.
Step 4: If all wax cannot be removed
Ordinarily, earwax can be completely cleared out within a single session; however, circumstances wherein this can’t be achieved do occur, requiring an additional visit. Most often the inability to clear out the wax within a single session can be attributed to the following circumstances: the earwax has clung onto hairs and/or ear canal skin, the earwax is old and has built up thick stubborn layers over time, the recommended wax softening drops were not diligently applied in the 3-4 days leading up to the visit, impeding wax extraction due to hardness.
Should there be a need for a follow-up visit, your health practitioner will brief you accordingly.
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How To Find Us
Melbourne Audiology Centre (MAC) offer a comprehensive range of hearing services and products. MAC is one of the longest established privately owned hearing companies in Melbourne – providing hearing services since 2001. With our highly experienced clinical team, you will be in the best of hands when you visit one of our hearing centres.
Our Burnside Heights clinic is just around the corner from Cairnlea!
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